Urgent! Remote Implementation Project Manager Job Opening In New York – Now Hiring Insight Global
Job Description
About the role
As a member of the Implementation team, you will be responsible for owning and driving the Implementation phase of the customer journey, setting a strong foundation for long term success.
You will manage several projects in parallel, including top priority enterprise accounts and spanning complete suite of services and products.
You will serve as the main point of contact for your customers, project manage the end-to-end implementation process, and partner with GTM, Product, and Engineering teams.
You will work with customers directly to set them up for success and advocate for their needs internally.
You will also build the systems and tools to make these processes more efficient as the business grows.
This role reports to the Senior Director of Operations.
What you'll do
Project Management & Issue Resolution
Build project plans with clear milestones, due dates and hold customers as well as internal partners accountable to achieving those objectives
Proactively project manage the implementation process end-to-end to achieve target timelines and goals
Partner with the appropriate internal and external teams to align on key milestones and workflows
Identify any blockers that could delay an implementation; partner with the appropriate internal and external teams to resolve
Collaborate with internal stakeholders to define project scope, goals, and deliverables, and manage expectations throughout the customer journey
Data Exchange & System Setup
Support our largest customers as they familiarize themselves with our data model and import requirements
Comfort with APIs, integrations, or system configurations - enough to manage and communicate with product/engineering teams
Customer Experience
Ensure your customers are set up to achieve their first value
Be a champion of our customers; identify opportunity areas and create tight feedback loops between our customers and internal teams
Process Improvement & Collaboration
Proactively identify gaps in current implementation process
Drive development of processes and resources as needed to support implementation team’s goals of scalability while maintaining strong customer NPS
Foster a culture of collaboration, accountability, and excellence within the overall team at Medallion, promoting a positive work environment and driving team cohesion
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We are an equal opportunity/affirmative action employer that believes everyone matters.
Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
5-7+ years of experience in implementation and/or project management, specifically leading complex SaaS implementations
Prior experience at a B2B SaaS startup, ideally in health tech, digital health, or healthcare operations
Proven experience managing enterprise-level projects in a complex organizational environment, with a track record of successful project delivery
Proven track record of leading end-to-end client implementations
Exceptional client-facing communication: executive presence, ability to lead stakeholder calls
Experience with SaaS configuration (integrations, APIs, workflows, permissions, reporting)
Proficiency with project management tools like Jira and Asana
Strong problem-solving and decision-making abilities, with a focus on driving results and achieving project objectives
Excellent leadership, communication, and interpersonal skills, with the ability to build and maintain effective relationships with stakeholders at all levels.
Prior High-Growth Startup experience
Prior high volume implementation experience with variety of enterprise, mid-sized and SMB customers
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Unlock Your Remote Implementation Potential: Insight & Career Growth Guide
Real-time Remote Implementation Jobs Trends in New York, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Remote Implementation in New York, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 68338 jobs in United States and 1029 jobs in New York. This comprehensive analysis highlights market share and opportunities for professionals in Remote Implementation roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Insight Global is currently hiring and seeking a Remote Implementation Project Manager to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Insight Global adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Remote Implementation Project Manager Jobs United States varies, but the pay scale is rated "Standard" in New York. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Remote Implementation Project Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Remote Implementation Project Manager interview at Insight Global, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Insight Global's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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