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Urgent! Research Coordinator Job Opening In Menlo Park – Now Hiring INSPYR Solutions

Research Coordinator



Job description


Title: Research Coordinator
Location: Remote US

Compensation: $ - $/hr

Work Requirements: US Citizen, GC Holders or Authorized to Work in the



Summary:

Research Coordinators help build and scale global research programs & tools to strengthen the impact of our research teams.

We drive efficiency, cultivate relationships, increase knowledge sharing, and build capacity within our organization to enable researchers to do their most impactful work.

In this role, you will help manage our end-to-end research review processes; working closely with Operations, UX Research, Legal, and Developers on maintaining our operating model and tooling maintenance.

As a key member of our operations team, you will utilize a full range of analytical, organizational, and interpersonal skills in your day-to-day responsibilities.

Job Responsibilities:

● Work closely with the Global Research Operations' team to support internal review processes for Research

● Manage the pool of reviewers including scheduling, communication, and support

● Triage tooling bugs and provide prompt support and communication to affected review flows in tooling

● Manage and coordinate training documents and materials

● Provide support for research review processes

● Coordinate with multiple cross-functional partners to drive reactive support solutions

● Provide accurate, time-sensitive, and effective assistance to researchers

● Manage communications for ongoing support items, system bugs, and solutions

● Handle escalation requests for projects with tight turnaround times

● Reassign reviews, manage survey flows, and approve special use-case surveys

Minimum Qualifications:

● BA/BS Degree

● + years of project/program management experience

● Excellent organization skills, with the ability to multi-task and juggle multiple competing priorities in a fast-paced environment

● Strong interpersonal, collaboration and communication skills

● Track record of operating independently, being detail-oriented, and delivering results in a highly organized manner

● Experience understanding user needs, gathering requirements, and proposing solution

● Familiarity with building and maintaining process documentation



● Familiar with tooling development process and user-acceptance testing/bug reporting

Preferred Education/Experience:

● + years of technical support experience (can investigate/troubleshoot, and respond to tooling questions and common user issues).

Provide feedback on tooling enhancements

● Prior experience working with User Experience Research or Design Operations

● Experience with foundational data analytics and reporting, ability to pull and sort data and consolidate information from dashboards




Our benefits package includes:
  • Comprehensive medical benefits
  • Competitive pay
  • (k) retirement plan
  • …and much more!


  • Required Skill Profession

    Computer Occupations



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