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Resiliency Program Manager Job Opening In Somerville – Now Hiring 0100 Mass General Brigham Incorporated


Job description

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.

As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care.

We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Under the direction of the Director, Resiliency Operations, the Resiliency Program Manager serves as the Enterprise Services Supply Chain liaison to all Mass General Brigham institutions and the supplier community.

This is a very high visibility position as the incumbent would be responsible for managing all product interruption responses.

The incumbent supports sound decision-making by appropriate groups and individuals by providing them with needed information, data, and analysis on the product selection process, service levels and practice issues they face.

Responsibilities include management of the Mass General Brigham pandemic supply and proactive measures to minimize impacts of supply disruptions.

This position will collaborate with others across the system, to include Emergency Preparedness and clinical leadership.

Forming strong relationships with our key suppliers is also critical to success.

Qualifications

Education

  • Bachelor's Degree in Business, Supply Chain Management, Healthcare Administration or related field of study required


  • Experience

  • 3-5 years of experience required in purchasing, procurement, or supply chain management within a hospital or healthcare setting

  • 2-3 years of experience preferred in managing contracts and vendor relationships

  • Leads Mass General Brigham’s resiliency response by:

  • Developing upstream visibility of potential product interruptions from suppliers

  • Anticipating and mitigating product interruptions through the development of strategies, such as leveraging pandemic supply as backup

  • Mitigating impact of supply disruptions through internal communications, collaboration with Emergency Preparedness, supplier management and identification of alternative products/services

  • Development of standard operating procedures when disruptions occur, to include dashboards to monitor each occurrence

  • In collaboration with internal or external resources, lead the development of:

    Visualization tools to manage hospital inventory levels

    Visibility into Mass General Brigham’s supplier’s inventory balances and upstream product availability

  • Proactively manages future supply disruptions through collaboration with colleagues across the system to ensure awareness and potential product alternatives are identified

  • Identifies area for data improvement and works collaboratively with peers to correct

  • Works closely with the Pandemic Supply Manager and serves as backup:

    Approves/processes all requests for products from the pandemic supply

    Track all distributed product and expense out to departments on timely basis

  • Develops partnerships with key suppliers to ensure proactive notice for any supply interruptions

  • Constantly evaluate and analyze the external supply chain to provide early warning of any potential disruptions

  • Proactively anticipates trends in seasonality to prepare for possible patient surges

  • Actively participates in health care organizations to learn from others’ success and apply lessons learned, as well as sharing our best practices

  • Develops a geographic playbook by learning key supplier’s manufacturing locations and raw material sources to help anticipate potential disruptions

  • Determines a standardized approach toward product disruptions with rehearsed scenarios and communication protocols

  • Serves as backup as approver for all pandemic supply requests


  • Knowledge, Skills and Abilities

  • Functions independently and is self-directed within scope of established institutional and departmental policies and goals

  • Solid communication and problem-solving skills

  • Extreme attention to detail of oneself and of team

  • Demonstrates ability to meet deadlines and work under pressure.

    Ability to establish priorities and anticipate problems

  • Above average skills in all MS Office applications

  • Demonstrated leadership, with strong listening, verbal and written communication skills

  • Advanced analytical skills to make sound recommendations based on data analysis

  • Knowledge of inventory management applications

  • Ability to plan, coordinate, and direct the activities of others to accomplish predetermined objectives

  • Ability to quickly learn and apply new technologies required

  • Ability to manage multiple priorities, projects, and resources

  • High level of critical thinking skills to provide thorough analysis and decision-making abilities in a time-sensitive environment

  • Additional Job Details (if applicable)

    Remote Type

    Remote

    Work Location

    399 Revolution Drive

    Scheduled Weekly Hours

    40

    Employee Type

    Regular

    Work Shift

    Day (United States of America)

    Pay Range

    $78,000.00 - $113,453.60/Annual

    Grade

    7At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization.

    Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors.

    The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package.

    In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

    We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

    EEO Statement:

    Mass General Brigham Incorporated is an Equal Opportunity Employer.

    All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.

    We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

    To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

    Mass General Brigham Competency Framework

    At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level.

    The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.

    These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

    Required Skill Profession

    Other Management Occupations


    • Job Details

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    Unlock Your Resiliency Program Potential: Insight & Career Growth Guide


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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at 0100 Mass General Brigham Incorporated adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

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