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Urgent! Retail Operations and Field Communications Coordinator Job Opening In New York – Now Hiring NYC Alliance Company LLC

Retail Operations and Field Communications Coordinator



Job description

NRC Alliance is seeking a detail-oriented and proactive Retail Operations and Communications Coordinator to join our team.

In this role, you will play a vital part in supporting the retail operations and facilitating clear communication between various teams.

Your contributions will ensure that our retail locations run smoothly and efficiently, with a focus on maintaining high performance and customer satisfaction. 

Key Responsibilities: 

Manage retail field communications 

  • Develop and deliver impactful communications to support day to day and large-scale projects and initiatives while balancing the brand’s strategies, visions and values 
  • Works with Store Operations and other business partners to ensure teams are delivering quality, clarity, timeliness, accuracy and relevance of all communications to drive improvements in store execution 
  • Influence all phases of communication, including writing, creating, editing and publishing messages 
  • Manages retail communications technology and is accountable for keeping all information updated through follow up with the subject matter experts that are responsible for the content 
  • Safeguards the volume of information is digestible, and the delivery vehicles produce the best result for the intended audience 
  • Partner with their supervisor to analyze opportunities, drive results and measure the success of initiatives in the store environment 

Develop and implement project plans for store operational initiatives 

  • Create realistic timelines and follow-up with cross-functional partners to ensure all deadlines are met 
  • Strong attention to detail to ensure key milestones are not missed 
  • Maintain all project calendars 
  • Coordinate communications with cross-functional teams, field and external vendors 
  • Analyze initiative results and determine continual improvements to field programs 

Manage the physical inventory program 

  • Create and maintain the field physical inventory manual  
  • Coordinate communications between home office, external vendors, auditors and field teams 

Manage the store supply program 

  • Coordinate communications between corporate and stores 
  • Manage external vendor relationships (e.g., Supplies, Armored Carrier) 
  • Manage store operational expenses 

Support Development and implantation of policies and procedures

  • Maintain and improve inventory, product management, shipment receiving and processing, replenishment, supply management and back of house organization policies and procedures   
  • Support training activities and materials 

Support home office initiatives  

Support operations team members – VP of Retail Operations, SVP of Retail  

Assist in support of field leadership team members 

Requirements

  • Bachelor's degree in Business, Communications, Retail Management, or a related field. 
  • 1-2 years of experience in retail operations or communications. 
  • Must physically work in NYC home office Monday through Thursday. 
  • Strong organizational and multitasking skills, with a keen attention to detail. 
  • Excellent written and verbal communication abilities. 
  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word). 
  • Ability to work effectively both independently and within a team environment. 
  • Strong analytical skills with the ability to interpret data and metrics. 
  • Familiarity with retail management software or tools is a plus. 

Benefits

  • Competitive compensation packages
  • Medical, Dental, Vision, FSA
  • Retirement Savings Plan Match
  • Summer Fridays
  • Discounts and More!
  • Annual Salary $60,000 - $65,000 (The offered salary for this position will vary based on role requirements determined by the Company).


Required Skill Profession

Business Operations Specialists



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