Retail Perishables Intern

Job description

Additional Considerations (if any):
Must be 18+
-

At Hy-Vee our people are our strength.

We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.



Job Description:


Job Title: Retail Perishables Intern

Department: Grocery

FLSA: Non-Exempt


General Function:

An internship where individuals train with a mentor at their assigned store to work in a variety of departments and coordinate weekly promotions to achieve sales goals.

Specific training location will be identified closer to the start date.


Reporting Relations:

Accountable and Reports to: District Store Director; Store Manager; Assistant Manager of Store Operations; Assistant Manager of Perishables

Direct Reports: None


Primary Duties and Responsibilities:

+ Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork.



+ Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example.

+ Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

+ Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.

+ Makes an effort to learn customers’ names and to address them by name whenever possible..

+ Assists customers by: (examples include) escorting them to the products they’re looking for, securing products that are out of reach, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks in every way possible to enhance the shopping experience.

+ Answers the telephone promptly and provides friendly, helpful service to customers who call.

+ Responsible for perpetuating the fundamental values of the Hy-Vee culture.

This involves: honesty; integrity; friendliness, and caring for customers and employees; demonstrates sincerity, respect, and high levels of ethics and morals; dedicated to proving the best products and values; shares information; being fair in how customers, suppliers and employees are treated; demonstrates good manners; shows dignity; and is involved in helping the company improve and grow.

+ Assists management in determining pricing and blends for maximum profitability within the department.

+ Assists with establishing location of ad and promotional displays, ensures product quality and quantities to meet customer and store demands and profitability.

+ Assists in ensuring the store standards for customers service, employee relations, and overall departmental profitability are met.

+ Uses and understands the hardware and software technology in the store.

+ Assists in forecasting and reviewing the store labor schedule with the store directors guidelines.

+ Assists with replenishing shelf product, designs and constructs displays.

+ Adheres to company policies and individual store guidelines.

+ Reports to work when scheduled and works expected number of hours.


Secondary Duties and Responsibilities:

+ Recommends additions, deletions and shelf allocation of merchandise to be sold in any department.

+ Assists in all areas of the store as needed.

+ Works with cash registers.

+ Performs other job-related duties and special projects as required.


Supervisory Responsibilities:

None


Education and Experience:

High School or equivalent experience.

Pursing a degree in an applicable field.


Physical Requirements:

+ Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally and 20 pounds of force frequently, and 10 pounds of force constantly to move objects.

+ Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.

+ Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.


Knowledge, Skills, Abilities and Worker Characteristics:

+ Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.

+ Ability to do arithmetic calculations involving fractions, decimals, and percentages.

+ Possess the ability to interview to obtain basic information; guide people to provide basic direction; follow technical manuals and have increased contact with people.


Working Conditions:

This position is exposed to dust, noise, and temperature extremes.

There are possible equipment movement hazards; electrical shock, and exposure to chemicals and solvents.

This is a fast paced work environment.


Equipment Used to Perform Job:

Pallet jack, box cutter, cash registers, knives, trash compactor, cardboard baler, fork lift, computer, calculator, telephone, FAX machine, two wheeler, register computer, ordering machine, use of limited power equipment, delivery vehicle, related store equipment.


Contacts:

Has daily contact with customers, employees, suppliers/vendors, and the general public.

Occasional contact with federal or state regulatory agencies regarding inspections.


Confidentiality:

Has access to confidential information, which may include pricing, sales reports, profit and loss reports, and wages.


Are you ready to smile, apply today.

Required Skill Profession

Other General