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Urgent! Retention Scholarship Program Manager (Part-Time, Temporary) Job Opening In Lowell – Now Hiring UMass Lowell

Retention Scholarship Program Manager (Part Time, Temporary)



Job description

General Summary of Position:

The Retention Specialist Program Manager position reports to the Senior Associate Director Financial Aid and Scholarships to manage and support retention scholarship program matters.

Major responsibilities include manage incoming applications; coordinating the scholarship committee for application review; management of all Salesforce communications and cases; provide program information for students, university staff, and external constituents; counsel students on financial aid status and creating financial plan; and maintain detailed program records used to create and present annual program reports.

This position is contingent upon funding.

This is a private foundation funded, temporary position.

Position funding time frame is 2025-2027.

Continued employment is contingent upon renewed funding.


Minimum Qualifications (Required):

  • An earned bachelor’s degree is required.


  • 1 year or more experience in higher education in either financial aid or academic counseling.

  • Experience with CRM, Salesforce experience is a plus.

  • Must be in good standing with the US Department of Education and Commonwealth of Massachusetts related to all aspects of federal and state student aid, including default status and grant repayments.

  • Additional Considerations: (If applicable)

  • Strong computer skills, including Microsoft Office Suite.

  • Ability to work effectively in a fast paced environment.
  • Embrace technology and appreciate how to use it to enhance service to students.

  • Required Skill Profession

    Other Management Occupations



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