Return Mail Processor (West Henrietta, NY)

Paladin Consulting is currently hiring a Return Mail Processor to join our team working onsite at our client's office located in West Henrietta, NY.

We work with companies that offer environments for our employees to contribute, learn, and advance their career.

We treat you like you are part of the family.

Job Title: Return Mail Processor
Work Location: West Henrietta, NY
Duration: month contract with option to extend
Hours: Monday-Friday am-pm; OT as needed
Education/Experience Required: High school diploma or equivalent

Job Description & Responsibilities :

Individual will work mostly independently.

Return mail is delivered daily and they will be responsible for logging it into the system and preparing new packages to be mailed out.

May require calling Clients to validate business address.

Uses prescribed guidelines to ensure good customer relations are maintained and are resolved in accordance with client policies and procedures.

Assist with other data entry tasks as needed.

This is full time on site and may also require overtime when needed.

Delivers quality service to clients via phone, email, chat, and other avenues

Develops and maintains a basic working knowledge of their tasks

Uses systems and software packages, which may include HRIS, Salesforce, Flex, and ORS

Performs data input, maintaining strong prioritization and organization

Skills & Qualifications :

Mailroom experience

Computer skills

Data entry

Experience with HRIS, Salesforce, Flex, and ORS a plus

Attention to detail

Able to work independently

Able to lift - pounds