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Rooms Operations Supervisor Job Opening In San Juan – Now Hiring Marriott


Job description

**Additional Information**
**Job Number** 25170031
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Puerto Rico Resort & Casino, 200 Convention Boulevard, San Juan, Puerto Rico, United States, 00907VIEW ON MAP (https://www.google.com/maps?q=Sheraton%20Puerto%20Rico%20Resort%20%26%20Casino%2C%20200%20Convention%20Boulevard%2C%20San%20Juan%2C%20Puerto%20Rico%2C%20United%20States%2C%2000907)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Complete designated cashier and closing reports in the computer system.

Review shift logs/daily memo books and document pertinent information in logbooks.

Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem.

Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key.

Sell a room/accommodation to guests without reservations based on availability.

Ensure rates match market codes and that any exceptions are documented.

Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room.

Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.

Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.

Speak with others using clear and professional language; answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others.

Ensure adherence to quality expectations and standards.

Stand, sit, or walk for an extended period of time or for an entire work shift.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.

Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.

Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.

We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._

When you join the Sheraton family, you become a member of its global community.

We’ve been a place to gather and connect since 1937.

At Sheraton, associates create a sense of belonging in more than 400 communities around the world.

We invite, we welcome, and we connect guests through engaging experiences and thoughtful service.

If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton.

Join us on our mission to be ‘The World’s Gathering Place’.

In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.

**Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.


Required Skill Profession

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Unlock Your Rooms Operations Potential: Insight & Career Growth Guide


Real-time Rooms Operations Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Rooms Operations in San Juan, United States, highlighting market share and opportunities for professionals in Rooms Operations roles.

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Are You Looking for Rooms Operations Supervisor Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Marriott adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Rooms Operations Supervisor Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in San Juan. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Rooms Operations Supervisor?

Key qualifications for Rooms Operations Supervisor typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Rooms Operations Supervisor Job Success

Marriott interview tips for Rooms Operations Supervisor

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Before the Interview:

Research: Learn about the Marriott's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Final Thought:

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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