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Urgent! Sales and Customer Service Associate Job Opening In Scranton – Now Hiring EX Telecommunications

Sales and Customer Service Associate



Job description

At Exceller Inc., we strive to connect communities with each conversation.


More than campaigns and quotas, our work with Frontier Communications is about connection.


Our work involves helping families stream their favorite shows, entrepreneurs run businesses from home, and communities stay in touch.


We build trust, answer questions, and turn technical details into stories people understand.


Because for us, it’s not about selling a product; it’s about making life a little easier.

  So imagine helping families stay in touch, entrepreneurs keep their business running, and grandparents stream their grandkids’ recitals — all in a day’s work.


As a Sales and Customer Service Associate for Frontier Communications, you’ll do more than sell services:



  • you’ll build trust, answer questions, and make life a little easier for every customer you meet.

  • If you love helping people and making someone’s day brighter, you’ll fit right in.

      Ready to connect communities while launching a sales career?

APPLY NOW and make an impact with Frontier!   Sales and Customer Service Associates Are Responsible For:



  • Driving direct-to-consumer sales for Frontier Communications by actively seeking out and engaging with potential residential customers Engaging with customers in neighborhoods through proactive outreach and on-site interactions to understand their telecommunication needs Presenting tailored product solutions based on customer needs by carefully assessing their current services and identifying opportunities for improvement or new offerings Utilizing in-depth product training to inform sales interactions, ensuring accurate and comprehensive information is provided to customers regarding Frontier Communications' services Employing a consultative sales approach to build rapport and trust, focusing on understanding customer challenges and offering solutions that genuinely benefit them Identifying and cultivating new customer relationships through networking, referrals, and strategic outreach to expand Frontier Communications' customer base Achieving and exceeding sales targets and quotas by consistently applying effective sales strategies and maintaining a high level of performance Contributing to measurable growth and customer satisfaction by not only closing sales but also ensuring a positive customer experience that leads to long-term loyalty and positive referrals   Sales and Customer Service Associates should possess these attributes: High school diploma or equivalent (required) Bachelor's degree in Marketing, Communications, or a related field (a plus) Prior experience in sales, customer service or any client-facing roles Excellent communication and interpersonal skills Strong organizational and multitasking abilities Comfortable in a commission-based environment Able to handle rejection gracefully Reliable transportation with a good driving record   High performance equals high pay—this is a performance-based commission-only role with limitless earnings.

  • Industry-leading incentives are listed as OTE averages   Powered by JazzHR

  • Required Skill Profession

    Sales Representatives, Services



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    Unlock Your Sales and Potential: Insight & Career Growth Guide


  • Real-time Sales and Jobs Trends in Scranton, United States (Graphical Representation)

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  • Are You Looking for Sales and Customer Service Associate Job?

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at EX Telecommunications adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying United States laws and regulations
  • What Is the Average Salary Range for Sales and Customer Service Associate Positions?

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  • Interview Tips for Sales and Customer Service Associate Job Success
    EX Telecommunications interview tips for Sales and Customer Service Associate

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the EX Telecommunications's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Sales and Customer Service Associate interview at EX Telecommunications, research the company, understand the job requirements, and practice common interview questions.

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