Urgent! Sales Development Representative (SDR) - Inbound Lead Qualification Job Opening In Lexington – Now Hiring Solar Energy Solutions
As the first point of contact for most new prospects, the Sales Development Representative (SDR) plays a critical role in shaping the customer experience and setting the stage for successful solar sales.
This position focuses on handling inbound inquiries—primarily from prospective customers—and qualifying leads for handoff to our Solar Consultant sales team.
You’ll represent our brand with professionalism and warmth, guiding potential solar buyers through the early stages of their journey.
While you won’t be closing sales, your ability to build rapport, ask the right questions, and make a great first impression is essential to our success.
WHO THIS ROLE IS GREAT FOR
This role is a great fit for someone with inbound call center experience in industries like telecommunications, cable/internet, insurance, utilities, or automotive sales.
If you’ve worked in a structured environment taking inbound calls, qualifying customers, and using scripts or CRM systems, you likely already have the core skills needed to succeed here.
But unlike big, high-volume call centers, you won’t just be another headset.
You’ll be the go-to expert in this function at a smaller, purpose-driven solar company, where your ideas and initiative matter.
It’s a chance to apply your skills in a more flexible, meaningful setting—helping people take the first step toward energy independence.
KEY RESPONSIBILITIES
· Handle inbound phone calls from prospective solar customers (approx.
80% of total calls), as well as current customer inquiries and service requests (approx.
20%).
· Qualify inbound leads using a standardized script and criteria: gather essential information, assess fit, and gauge readiness to move forward.
· Warm up prospects by embodying our brand voice, building rapport, and helping them feel confident and informed.
· Route qualified leads to our Solar Consultants for technical follow-up, proposal generation, site visits and closing.
· Document interactions and lead details thoroughly in our CRM to ensure a smooth transition for the sales team.
· Make outbound follow-up calls to missed leads, voicemails, and form fills to re-engage prospects quickly and efficiently.
· Respond to inbound emails from interested parties and engage in initial email outreach when appropriate.
· Filter out non-sales-related calls (e.g., B2B vendors, service requests) and route them appropriately within the organization.
· Conduct customer satisfaction calls after installation to ensure a positive experience and identify any unresolved issues.
· Request online reviews and referrals from happy customers to help build our brand and generate additional leads.
Requirements
REQUIRED QUALIFICATIONS
· Excellent verbal communication and interpersonal skills
· Customer-first attitude with a warm, professional presence
· Ability to learn and follow lead qualification scripts and criteria
· Comfort using a CRM system (e.g., HubSpot, Salesforce, etc.); experience with HubSpot is a plus
· Organized and detail-oriented with strong follow-through
· The ability to work independently
· Prior experience in a sales or customer service role is preferred
SUCCESS IN THIS ROLE LOOKS LIKE
· High contact-to-lead conversion rate
· Positive feedback from prospects and internal Solar Consultants
· Accurate and thorough lead records
· Proactive engagement that leads to increased customer reviews and referrals
· Fast, friendly, and professional response to all inquiries
Benefits
· Competitive salary based on skills and personal and company performance bonus system.
· Health Insurance
· Dental Insurance
· Vision Insurance
· Paid time off.
· Company 401K.
· Company ESOP.
· Fully paid solar trade training, if wanted.
ABOUT SOLAR ENERGY SOLUTIONS
Formed in 2006, Solar Energy Solutions delivers high-quality renewable energy solutions throughout Kentucky, Indiana, Tennessee, Ohio, Illinois and West Virginia.
Our goal is to be the defining player in all areas of solar development in Kentucky and the surrounding states, make a tangible difference to society by building a new clean energy economy and do that through the creation of well-paid stable sustainable jobs.
We specialize in the engineering, procurement and construction (EPC) of residential, commercial, institutional and utility photovoltaic systems.
Our personnel are the best in the region, holding specialized licenses and certifications in all relevant renewable fields.
We are growing fast and want people with skills and stretch to come with us on this exciting growth journey that is only just beginning.
Solar Energy Solutions is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Sales Development Potential: Insight & Career Growth Guide
Real-time Sales Development Jobs Trends in Lexington, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Sales Development in Lexington, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 184713 jobs in United States and 372 jobs in Lexington. This comprehensive analysis highlights market share and opportunities for professionals in Sales Development roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Solar Energy Solutions is currently hiring and seeking a Sales Development Representative (SDR) Inbound Lead Qualification to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Sales Development Representative (SDR) Inbound Lead Qualification Jobs Lexington.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Solar Energy Solutions adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Sales Development Representative (SDR) Inbound Lead Qualification Jobs United States varies, but the pay scale is rated "Standard" in Lexington. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Sales Development Representative (SDR) Inbound Lead Qualification typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Sales Development Representative (SDR) Inbound Lead Qualification interview at Solar Energy Solutions, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Solar Energy Solutions's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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