Job description
Sales Manager
Company Overview
Pinnacle Live is a premium, in-house AV partner.
We elevate live event expectations for people and venues who demand better.
With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events.
The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen.
Were looking for those people.
Pinnacle Live is a Collaborative Crusader.
We empower you to tackle tough challengestodeliver unforgettable hospitality and live event experiences.
Job Summary
The Sales Manager will be responsible for driving the sales efforts of their assigned venue.
This position will act as front-line sales for the venue sales team and will be responsible for generating all Scope of Work (SOW) and Contracts for their leads.
The Sales Manager will be tasked to move leads through their respective sales funnel using our Companys proprietary sales process, focusing on connection, prequalification, solutions, and more.
Essential Functions
Serve as a sales subject matter expert and ambassador for the designated hotel sales team.
Generate and revise scope of work, quotes, proposals and contracts based on the needs of venue leads requiring AV products and services.
Utilize the Companys proprietary sales process as directed by the National Director of Venue Sales and/or Venue Director of Sales, including the prequalification of leads, quote generation, timely contract confirmations, pricing and service negotiations, follow-up, and more.
Build a deep knowledge of Pinnacle Lives products and offerings; display a passion for learning and understanding new technologies.
Provide hotel leads with necessary resources, i.e., layouts, renderings and visuals, product suggestions, etc.
Enter all pertinent client information into Pinnacle Lives CRM platform, and develop and drive an individual sales strategy that includes individual and team funnel, and sales activity reporting.
Communicate and collaborate effectively with the In-Venue Sales team and the National Director of Venue Sales.
Focus on building outstanding relationships, lines of communication, and trust within the hotel sales team and Pinnacle Live internal teams.
Represent Pinnacle Live and hotel venue during site visits, planning meetings, pre-convention and debrief meetings.
Deliver Gold Standard customer experiences throughout the sales process, event execution, and post-event follow-up.
Manage accurate and timely billing of events and clients.
Perform other duties as assigned
Education & Experience
Bachelors degree in business or related field or equivalent experience
Minimum of two (2) year of experience in a customer service facing role; prior sales experience in the hospitality industry preferred
Proficiency in CRM platforms, ability to generate high-quality insights into sales activity and progress
Production and Staging experience are preferred
Scenic and Dcor experience is preferred
Rigging, Electrical, and Exhibit experience is preferred
Required Skills & Knowledge
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed herein are representative of the knowledge, skill, and/or ability required.
Highly skilled communicator; exceptional interpersonal and relationship-building skills
Highly skilled at project management; proven success working in a fast-paced environment
Problem solver mindset: ability to remove obstacles for clients through strong organizational skills
Highly skilled customer service mindset: willing to go above and beyond for Pinnacle Live clients
Very strong time management skills with the ability to work on multiple projects at a time effectively
Strong business communication, presentation, and writing skills with a heavy focus on managing multiple communication platforms effectively
Exceptional relationship builder, internally and externally
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Benefits
Performance based incentive plans on top of base salary
Generous time off with PTO, holidays and sick/personal days
401k with a contribution match
Insurances; health, vision, dental and more
Pinnacle Live is an E-verify and Equal Employment Opportunity Employer
Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions.
We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive.
We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.
Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members.
We strive to create an environment where we actively embrace all forms of diversity.
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Required Skill Profession
Media And Communication Equipment Workers
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