Sales Operations Programs Coordinator

Job description

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care.

Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference.

For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds.

We believe great ideas can come from anywhere.

We strive to foster an inclusive culture built around diversity of thought and mutual respect.

We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture.

Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways.

We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients.

Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

The Sales Operations Programs Coordinator plays a key role in supporting Intuitive’s sales and marketing initiatives by owning the logistics, coordination, and facilitation of system and product demo programs.

This individual will work cross-functionally with diverse internal/external stakeholders not limited to sales, marketing, customer training, and third-party vendors to ensure seamless program execution across the U.S.

Success in this role requires exceptional organizational, problem-solving, and communication skills, with the ability to manage competing priorities in a fast-paced environment.

Roles and Responsibilities:

Market Development Program Management:

• Supports local market development events hosted by our sales and marketing teams.
  
  Includes partnering with sales reps to coordinate resources to ensure events are well executed
• Assists in coordinating for Intuitive’s mobile system and SimNow demo programs to efficiently and effectively support sales events and marketing symposia
• Balances competing priorities of sales, marketing, and third-party vendors, serving as a communication liaison and resolving scheduling conflicts
• Schedules and coordinates movements of assets that reside in Intuitive’s offices for occasional use at sales and marketing events
• Maintains inventory of instruments and accessories and coordinates shipments to/from sales and marketing events throughout the country

Qualifications

Core Competencies, Skills and Experience Requirements:

• This person must display excellent organizational skills, preparation skills, problem solving skills, customer service skills, and communication skills
• Detail-oriented, organized and takes initiative; looking for a team player who comes with a problem-solving mindset
• Proactive problem-solver with a strong ability to multitask and adapt in a dynamic environment
• Customer Service; orientation to resolve problems for the customer and ability to gain a yes
• Ability to multitask and seamlessly move from task to task in a fast-paced environment
• Computer proficiency; ability to edit and update Microsoft Office (Word, PowerPoint, and Excel)
• Strong English language skills – ability to articulate and communicate (both written and verbal) in a way others can easily understand using different communication methods
• Ability to be level headed and resilient while resolving conflict
• Must be able to lift 80lbs
• Occasional travel may be required

Education and Training Requirements

• Bachelor’s degree required; Degree in business administration, marketing, communications, or related field with relevant job experience a plus
• 2-4 years of relevant work experience
• Tableau experience a plus
• Prior logistics experience a plus
• Medical device experience a plus

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity.

It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications.

The target compensation ranges are listed.

Base Salary Range Region 1:$43 - $58
Base Salary Range Region 2: $36 - $49
Shift: Day
Workplace Type: Onsite - This job is fully onsite.

Required Skill Profession

Business Operations Specialists