Sales Optimization Manager

Job description

The Sales Optimization Manager serves as a strategic consultant and execution partner to Inmar’s sales teams.

This includes playing a pivotal role in enabling impactful materials that are data-informed and design-forward to ensure client engagement.

This person will bring strategic vision, visual storytelling, and project management to the Sales Enablement Team.

Collaborating with cross-functional teams, the Sales Optimization Manager oversees the sales proposal process, including authoring and editing client documents, contributing to strategic planning, and managing a range of specialized projects.

The role requires expertise in Inmar’s comprehensive suite of services, operating within a fast-paced, deadline-driven environment and involves fostering the integration of appropriate artificial intelligence usage to enhance effectiveness and efficiency.

Reporting to the Manager of Sales Enablement, this role is integral to bridging Sales, Product Marketing, and other teams to ensure efficient workflows that result in compelling deliverables by aligning with Inmar’s business objectives.

An understanding of Inmar’s healthcare solutions as well as a strong design intuition and advanced Google Slides proficiency are essential for success.

A passion for quality execution and attention to detail are required.

The ideal candidate must be adaptable and willing to wear multiple hats as needed to coordinate tasks and timelines to achieve results while consistently complying with quality and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.

This position offers a hybrid work schedule and must be able to work from the Winston-Salem, NC office on a regular basis.

Primary Accountabilities: 

Strategic (30%)

• Develop expertise in a focus area of Inmar's suite of products/solutions, including competitive intelligence, while maintaining a holistic understanding of all solutions.

• Lead the creation of data-driven selling stories and pitches that are client specific, utilizing existing product marketing materials across verticals.
  
  Translate data into visually engaging messaging with charts and graphs in the client business review process.

• Consult with sellers on meeting goals, client situation, and strategy; utilize product and material knowledge to curate and recommend sales materials.

• Support strategic initiatives like top-to-top meetings, executive summaries, and campaigns.

• Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability. 

• Build strategic relationships with senior leadership, sales leaders, SME’s to design and develop high-quality effective training to engage learners in acquiring product knowledge, sales skills, sales tool competencies, best practices in selling, etc. 

• Co-create and collaborate with sales, creative, and other teams to incorporate creative strategy

• Promote collaboration, partnership, and relationships among stakeholders on all projects.

• Embrace innovation by continually exploring new ideas and approaches, resisting complacency, and challenging traditional methods.

• Demonstrate flexibility and adaptability by taking on diverse roles, responsibilities, and tasks to support team success and organizational goals.

Project Management (30%)

• Manage projects such as RFPs/RFIs, business reviews, custom presentations, and other sales deliverables ensuring timely and accurate delivery.

• Coordinate cross-functional deliverables, including timelines for sales training and onboarding support.

• Facilitate meetings with clear agendas, fostering alignment and ensuring actionable outcomes.

• Oversee execution of intricate proposals, ensuring compliance and accuracy.

• Partner with the training team to develop and enhance high-quality content that supports learning objectives.

• Identify opportunities for process improvements, recommending best-in-class methodologies to streamline operations and enhance efficiency.

• Manage project workflows through multiple channels and adapt to various roles and tasks within the team as needed

Creative & Design (20%)

• Design compelling sales presentations with impactful visualizations and business insights.
  
  Brainstorm client solution ideas that highlight/showcase Inmar products. 

• Collaborate with cross-functional teams to brainstorm and develop innovative solution presentations  showcasing Inmar products and services.

• Customize materials for client-specific needs, including flowcharts, pricing decks, and tour presentations.

• Contribute to special creative projects, such as event materials and executive-level presentations incorporating a vision for design elements. 

• Participate in the creation and curation of educational content, including instructional guides, eLearning modules, presentation decks, and other multimedia materials tailored to specific teams.

• Contribute to the design of interactive and engaging learning experiences to improve knowledge retention and skill application.

• Ensure that all training materials align with organizational goals, brand standards, and industry best practices.

Leadership (10%)

• Provide feedback on team deliverables, including special event support and strategic project initiatives.

• Assist with developing training and learning resources for internal teams by collaborating with subject matter experts, team leads, and stakeholders to identify skill gaps and training needs across various departments.

• Promote best practices and facilitate onboarding for new team members.

• Assist manager with team training and development of programs and sharing of best practices.

Administrative (10%)

• Create training documentation and learning needs analysis; recommend strategies; create project plans; manage timelines; develop objectives; create curriculum, assessments and surveys; and track results. 

• Utilize tools such as video editing software and collaboration platforms to produce and distribute resources efficiently.

• Support the maintenance and updating of a centralized repository of materials for easy access by team members.

• Regularly gather feedback from internal teams to refine and enhance training content, ensuring it remains relevant and effective.

• Strong ability to write, edit, and refine business communications and client-facing documents with clarity and precision.

Required Qualifications: 

•  Bachelor’s Degree required 

• 3-5 years of related work experience, or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the major responsibilities/essential functions of the position

• Project Management experience strongly preferred

• Experience with complex data visualization, visual storytelling,  and insights development strongly preferred

• Advanced experience working with the following software programs:

  • Google Suite

  •  Google Drive

• Baseline knowledge working in, accessing raw-data file outputs

• Demonstrated excellence in writing skills, with high attention to detail and emphasis on accuracy, data visualization, and insight development  

Individual Competencies:

• Urgency: Maintains a sense of urgency to complete tasks and accomplish goals.
  
  Proactively works through problems and keeps initiatives moving forward despite challenges

• Research: Strong ability to research topics and synthesize information into concise recommendations and reports

• Influence: Persuades or convinces others to support an idea, agenda, or direction through establishing credibility, using data and facts for support.
  
  Directly address a person's concerns or issues and make connections.

• Authenticity: Builds legitimacy by being positive, trustworthy, and promoting openness through honest and ethical relationships.

• Innovative: Ability to develop, sponsor, or support the introduction of new and improved methods, products, procedures or technologies.

• Organizational/Multitasking Skills: Ability to maintain organization on multiple tasks and projects simultaneously in a high-pressure, timeline-driven environment

• Customer Service Oriented: Willingness to support and provide excellent service to our Sales partners

• Adaptable: Responds to change with a willingness to learn new ways to accomplish work objectives with a positive attitude.

• Teamwork: Builds relationships and works cooperatively with others, inside and outside the organization, to accomplish objectives, leverage information and achieve results.

• Communication: Ability to give and receive messages and information in written, oral, and visual formats in a clear and succinct way for a complete understanding of meaning and intent.
  
  Strong oral communication skills and ability to interact successfully and collaboratively with others

• Accountability: Sets clear goals, objectives, expectations, and responsibilities and monitors the process, progress and results to hold self and others accountable for measurable actions and results.

The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

While performing the duties of this job, the associate is:  

• Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.

• Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.

• Occasionally required to stand, kneel or stoop, and lift and/or move up to ## pounds.

• Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.

Safety:

• Support a safe work environment by following safety rules and regulations and reporting all safety hazards.

As an Inmar Associate, you:

• Put clients first and consistently display a positive attitude and behaviors that demonstrate an awareness and willingness to listen and respond to clients in order to meet their short-term and long-term needs, requirements and exceed their expectations. 
• Treat clients and teammates with courtesy, consideration and tact; you also have the ability to perceive the needs of internal and external clients and communicate effectively with the objective of delighting and retaining the client. 
• Build collaborative relationships and work cooperatively with others, inside and outside the organization, to accomplish objectives, develop and maintain mutually-beneficial partnerships, leverage information and achieve results. 
• Set and attain achievable, yet aggressive, goals with a sense of urgency and accountability. 
• Understand that results are important and focus on turning mission into action to achieve results following the principles of Agile Execution while consistently complying with quality, service and productivity standards to meet deadlines and exceed expectations by giving our clients the best possible outcome.

#LI-MS1

At Inmar, we put people first and that means empowering our associates to thrive at every stage of life and career.

Our comprehensive and competitive benefits package is thoughtfully designed to support a wide range of lifestyles and life stages.

Eligible associates have access to:

• Medical, Dental, and Vision insurance

• Basic and Supplemental Life Insurance options

• 401(k) retirement plans with company match

• Health Spending Accounts (HSA/FSA)

We also offer:

• Flexible time off and 11 paid holidays

• Family-building benefits, including Maternity, Adoption, and Parental Leave

• Tuition Reimbursement and certification support, reflecting our commitment to lifelong learning

• Wellness and Mental Health counseling services

• Concierge and work/life support resources

• Adoption Assistance Reimbursement

• Perks and discount programs

Please note that eligibility for some benefits may depend on your job classification and length of employment.

Benefits are subject to change and may be governed by specific plan or program terms.

We are an Equal Opportunity Employer, including disability/vets.

This position is not eligible for student visa sponsorship, including F-1 OPT or CPT.

Candidates must have authorization to work in the U.S. without the need for employer sponsorship now or in the future.

Required Skill Profession

Advertising, Marketing, Promotions, Public Relations, And Sales Managers