Salesforce Administrator

Job description

About the Role:

• THIS IS AN IN-PERSON IN OFFICE ROLE IN SAN DIEGO.
  
  (No remote or hybrid) Key Job Functions : The Salesforce Administrator will develop and improve system processes, reports, and tools that help effectively collect and measure performance, make data driven decisions, and manage data collection.


• The Salesforce Administrator will create and execute a strategy for all data collection within the Customer Relationship Management (CRM) System.
• Workshops for Warriors is currently seeking an experienced, proven and hands-on Salesforce Administrator will be responsible for WFW enrollment outcomes reporting, online career management databases, advising and maintaining success metrics and trend analysis and reporting.
• Position has oversight and management of all technology systems, from design to installation, initial training, rollout, data management, maintenance, dashboards with key industry reporting standards and audits.

Duties and Responsibilities:

• Routinely maintain data integrity, including data entry, clean up and creation of import templates Translate staff requirements into Salesforce functionality Create, test and implement Salesforce requirements without interruption to users day to day activities.


• Create and manage standard and custom objects, fields, formulas, dashboards and reports Develop and maintain automation and security models Coordinate and support third party app integrations with Salesforce Prepare external data sources for importation including compiling.
  
  sorting and deduping prior to importation Data deduplication, merging, updating, and overall data maintenance.
• Training & Guidance of staff on the Salesforce platform Prepare Enrollment, Development and Marketing Dashboards to track milestones and key data metrics.
• Create reports and presentations to communicate impact, employer engagement and student outcomes.
• Monitor, evaluate and coordinate the use of online tools to manage information flow and efficiencies.

Perform other duties as assigned All other duties as assigned.  Qualifications & Work Experience:

•                                                                                                                                         To perform this job successfully, the candidate must be able to perform each essential duty satisfactorily (with or without an accommodation).


• The requirements listed below are representative of the knowledge, skill, and/or ability required.
  
  5+ years’ experience as a Salesforce Administrator with junior to mid-level administration experience.
• Certification is a plus.
• Highly proficient with Salesforce Lightning Service Cloud Unlimited, development of custom objects Experience or knowledge of creating custom reports and dashboards within Salesforce platform Familiarity with analytics, database structures and CRM technologies.
• Bachelor’s Degree in Computer Science or Engineering, or equivalent working experience and/or certifications Advanced working knowledge and ability with personal computing applications specifically Microsoft Office Suite (e.g., Word, Excel, Outlook, and PowerPoint), Adobe products.

A high level of attention to detail Strong project management skills Strong business and technical acumen Strong analytical and troubleshooting skills Strong communication, effective listening and collaboration skills The ability to be self-directed and work in an ambiguous and dynamic environment Superior interpersonal skills and the ability to build relationships across staff Mission and Values Contribute to achievement of the Mission and Vision of our organization by:

•                                                                                                     Fostering Positive Relationships - Communication, teamwork and trust are the three hallmarks of good relationships with co-workers and students.


• Exceeds Expectations - Sees every task or situation as an opportunity to go above and beyond.
• Accountable - Taking personal responsibility for their work, owns mistakes and does not blame others or make excuses.
• Mission Driven - Work and decision-making are focused on what is best for the organization, not ego-driven.
• Tenacious - Employee demonstrates determination, persistence, and grit.
• Doesn’t give up!

Important Notes                                                                                                                 Position Details:

• This is a part-time hourly (non-exempt) position (40+ hours/week).

Pay:

• This pay does not include any opportunity for incentive compensation and is only reflective of the base pay for this position.


• The range of pay for this California-based position is $45.00 - $49.00 hourly.
  
    The actual compensation offer will carefully consider a wide range of factors including your skills, qualifications, experience, and location.

If your experience looks a little different from what we’ve listed and you think can bring value to Workshops for Warriors, we would love to learn more about you and encourage you to apply.

Benefits and Perks:

• Workshops for Warriors makes available comprehensive benefits the first of the month following the date of hire.


• Options include Medical (50% employer contribution), dental and vision coverage (100% employer contribution), a 401k program with employer match, 8 paid holidays, Flexible work hours (position dependent), and paid time off.
• While the Company intends to maintain these employee benefits, it reserves the absolute right to modify, amend or terminate these benefits at any time and for any reason.

Dress code:

• Our office staff works in a business casual or relaxed business casual environment.


• Because the dress code does vary by position and department, please consult with your hiring manager to confirm your applicable dress code at the time of hire.

Supervisory:

• No supervisory responsibilities.

Physical Requirements:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee frequently is required to stand; sit; walk; use hands to finger, handle or feel; and reach with hands and arms.
• The employee is regularly required to push, move, lift or otherwise bear 10-30lbs.  Applications may include but are not limited to repetitive work using a computer keyboard, mouse and headphones while sitting and/or standing at an assigned work desk area.

Work Environment:

• The employee works in an office/administration building in an urban industrial neighborhood.


• Other areas within the school are mixed use such as classrooms, welding and machining areas.

Employee may have additional environmental hazards such as:

• chemical, electrical, flammable, or mechanical in nature.
  
    E-Verify Compliance Statement: Workshops for Warriors, Inc.
  
  participates in the E-Verify program.


• We ensure employment eligibility of all employees by using the E-Verify electronic verification system.

Policy for Discrimination, Harassment and Retaliation Prevention:

• Workshops for Warriors is committed to providing a professional work environment free from discrimination and harassment, including discrimination and harassment based on a protected characteristic, and an environment free from retaliation for participating in any protected activity covered by this policy.


• Workshops for Warriors is committed to providing equal employment opportunities to all employees and applicants for employment.
• Accordingly, we have adopted and maintain this anti-discrimination policy designed to encourage professional and respectful behavior and prevent discriminatory and harassing conduct in our workplace.
• Workshops for Warriors employees are expected to assume responsibility for maintaining a work environment that is free from discrimination, harassment, and retaliation.
• Employees are encouraged to promptly report conduct that they believe violates this policy so that we have an opportunity to address and resolve any concerns.
• Managers and supervisors are required to promptly report conduct that they believe violates this policy.
• We are committed to responding to alleged violations of this policy in a timely and fair manner and to taking appropriate action aimed at ending the prohibited conduct.

EEO Statement:

• Workshops for Warriors is committed to providing equal employment opportunities to all employees, applicants, unpaid interns, and volunteers without regard to actual or perceived: race (including hair texture or protected hairstyles, e.g. braids, locks, and twists), color, religion, religious creed (including religious dress and grooming practices), national origin (including language use restrictions), ancestry, citizenship, disability (mental and physical) including HIV and AIDS, medical condition (including cancer and genetic characteristics), genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, age (40 years and over), sexual orientation, veteran and/or military status, family and medical leave status, domestic violence victim status, political affiliation, and any other status protected by federal, state, or local law.


• All openings are subject to change without notice, due to the volume of applications / resumes received, we are unable to respond to status inquiries.
• Please be assured that your information is being properly handled and forwarded to the appropriate hiring staff.
• If your skills and qualifications meet the needs of the job, you will be contacted.
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Required Skill Profession

Computer Occupations