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Urgent! Salesforce Business Analyst/Manager Job Opening In Roseland – Now Hiring C&L Group

Salesforce Business Analyst/Manager



Job description

Description

:
The Salesforce Business Analyst Manager is responsible for leading a team of Salesforce Business Analysts and driving the successful delivery of Salesforce solutions that align with business objectives and customer needs.

This role combines business analysis, product management, and user experience expertise to ensure the Salesforce platform is optimized for usability, performance, and value.

The ideal candidate brings strong SQL and analytical skills, a customer-centric mindset, and a proven track record in product management and UI/UX best practices.

Job Responsibilities:
  • Lead, mentor, and develop a team of Salesforce Business Analysts, fostering a culture of continuous improvement and customer focus.
  • Oversee the end-to-end requirements lifecycle, including gathering, analysis, documentation, and validation for Salesforce projects and enhancements.
  • Act as a product owner for Salesforce initiatives, collaborating with stakeholders to define product vision, roadmap, and success metrics.
  • Leverage advanced SQL skills to analyze data, generate insights, and support data-driven decision-making.
  • Apply strong analytical skills to evaluate business processes, identify improvement opportunities, and design scalable Salesforce solutions.
  • Champion user experience (UI/UX) best practices, ensuring solutions are intuitive, efficient, and aligned with user needs.
  • Facilitate workshops, requirements sessions, and user acceptance testing (UAT) with business users and technical teams.
  • Collaborate with Salesforce administrators, developers, and third-party vendors to deliver high-quality solutions on time and within scope.
  • Develop and maintain comprehensive documentation, including process flows, user stories, wireframes, and training materials.
  • Monitor Salesforce platform usage, adoption, and customer satisfaction, recommending enhancements to drive engagement and ROI.
  • Stay current with Salesforce releases, features, and industry trends, ensuring the team's skills and solutions remain up-to-date.
  • Ensure compliance with data governance, security, and privacy policies.
  • Qualifications:
  • Bachelor's degree in Business, Information Systems, Computer Science, or related field (Master's preferred).
  • 5+ years of experience as a Salesforce Business Analyst, with at least 2 years in a leadership or management role.
  • Demonstrated experience in product management, including defining product vision, roadmaps, and KPIs.
  • Advanced SQL skills with proven ability to extract, analyze, and interpret complex data sets.
  • Strong analytical and problem-solving skills, with a focus on delivering actionable insights.
  • Experience designing and optimizing UI/UX for business applications, preferably within Salesforce.
  • Salesforce certifications (e.g., Salesforce Administrator, Business Analyst, or Consultant) strongly preferred.
  • Proven experience with Salesforce Sales Cloud, Service Cloud, and/or other Salesforce products.
  • Excellent leadership, communication, and stakeholder management skills.
  • Experience with Agile/Scrum methodologies is a plus.
  • Ability to manage multiple projects and priorities in a fast-paced environment.
  • Preferred Skills:
  • Experience in [industry, e.g., insurance, financial services, healthcare, etc.]
  • Familiarity with Salesforce integration tools and AppExchange solutions.
  • Change management and training experience.
  • Experience with wireframing/prototyping tools (e.g., Figma, Sketch, Balsamiq).

  • Required Skill Profession

    Business Operations Specialists



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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at C&L Group adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
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    • Interview Tips for Salesforce Business Analyst/Manager Job Success
      C&L Group interview tips for Salesforce Business Analyst/Manager

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the C&L Group's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
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      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
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      Final Thought:

      To prepare for your Salesforce Business Analyst/Manager interview at C&L Group, research the company, understand the job requirements, and practice common interview questions.

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