Salesforce Program Lead/Architect

Job description

EPAM is seeking an experienced **Salesforce Architect / Program Lead** to lead complex, enterprise-scale Salesforce programs for a top 10 Fortune 500 client in Silicon Valley, California.

This role combines deep technical architecture expertise with strong program and people leadership skills to drive delivery excellence across global teams.

The successful candidate will oversee multi-cloud Salesforce solutions, lead distributed delivery teams, and provide strategic guidance to clients.

Experience in the telecommunications industry is highly desirable.

Apply today to connect with a Recruiter!

**Responsibilities**

+ Define and own end-to-end Salesforce solution architecture, ensuring scalability, performance, and alignment with enterprise strategy
+ Architect and oversee implementations across multiple Salesforce clouds and frameworks (e.g., Sales Cloud, Service Cloud, CPQ, Billing, Order Management, Field Service, Vlocity)
+ Ensure architectural governance, adherence to Salesforce best practices, and seamless integration with enterprise systems
+ Lead fixed-scope Salesforce programs, driving on-time, on-budget, and high-quality delivery
+ Oversee project estimation, scoping, planning, and delivery KPIs for complex Salesforce initiatives
+ Implement and maintain effective governance, risk management, and quality assurance frameworks
+ Lead, manage, and mentor a distributed global team of 30–40 professionals, including Developers, Technical Leads, Business Analysts, TPMs, and Scrum Masters
+ Foster a culture of accountability, collaboration, and continuous improvement across the delivery organization
+ Serve as a trusted advisor to enterprise clients, shaping Salesforce transformation strategies and solution roadmaps, and translating complex requirements into robust, scalable solutions
+ Provide pre-sales support and collaborate with Sales and Delivery leadership to develop proposals, Statements of Work (SOWs), and implementation roadmaps

**Requirements**

+ 10+ years of overall IT experience, including 5+ years in Salesforce architecture and program leadership
+ Proven success leading large, fixed-scope Salesforce programs across multi-cloud environments
+ Strong hands-on experience with Salesforce Sales Cloud, Service Cloud, and Marketing Cloud required
+ Experience with CPQ, Field Service Lightning, and Vlocity preferred
+ Willingness and ability to work on-site 4-5 days/week

**We offer**

+ Medical, Dental and Vision Insurance (Subsidized)
+ Health Savings Account
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability (Company Provided)
+ Life and AD&D Insurance (Company Provided)
+ Employee Assistance Program
+ Unlimited access to LinkedIn learning solutions
+ Matched 401(k) Retirement Savings Plan
+ Paid Time Off
+ Legal Plan and Identity Theft Protection
+ Accident Insurance
+ Employee Discounts
+ Pet Insurance
+ Employee Stock Purchase Program

EPAM is a leading global provider of digital platform engineering and development services.

We are committed to having a positive impact on our clients, our employees, and our communities.

We embrace a dynamic and inclusive culture.

Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow.

No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.Engineer the Future with a Career at EPAM (https://www.youtube.com/embed/NU_mnNITn2o?si=IiCxyQ4sr1YJWxDG)

This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate.

The range provided reflects base salary only.

Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations.

Most candidates are hired at a salary within the range disclosed.

Salary range: $135,000 - $150,000.

In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.

In accordance with the LA County Fair Chance Ordinance, you may find a copy of the Notice containing a summary of the Ordinance’s key provisions here: Concept FCO Posting 8 27 24 (lacounty.gov)

Applicants and Employees in Unincorporated Los Angeles County: The Los Angeles Fair Chance Ordinance (LAFCO) requires employers conducting criminal history checks for applicants or employees to state the job duties for which certain criminal history may have a direct, adverse and negative relationship.

For this position, these job duties include: engaging with clients, employees, and other third-parties (including the general public); accessing company and client information, IT systems and infrastructure, assets, property, and products, including proprietary coding, programs, applications, and data; and appropriately handling such information, including company and client confidential and personal information.

For this reason, certain criminal history may result in the withdrawal of a condition offer of employment.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the LAFCO and the California Fair Chance Act.

EPAM welcomes all applicants and will consider qualified candidates with criminal history such as arrest and conviction records in a manner consistent applicable law, including the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring.

H1B visa sponsorship is not available for this position.
EPAM Systems, Inc.

is an equal opportunity employer.

We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities.

We are committed to recruiting, hiring, developing and promoting employees without discrimination.

As a global employer, this commitment includes complying with all laws in the countries in which we operate.

Nevertheless, we believe equal employment practices should not be limited to what the law requires.

Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.
At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

Required Skill Profession

Other General