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Urgent! Salesforce QA Analyst Job Opening In New York – Now Hiring Disney Direct to Consumer
Job Summary:
The DTC - Viewer Experience (VX) team is seeking a Salesforce & Integrations QA.
In this role, you will support VX’s Salesforce platform by developing and executing automated and manual test plans.
The ideal candidate has a deep understanding of Salesforce’s features, capabilities, and best practices, as well as a passion for maintaining quality solutions.
In this role, you are expected to partner with various departments, including Enterprise, Product, Engineering, IT, Operations, Data, and InfoSec, to coordinate initiatives that deliver on Disney DTC's business goals and objectives.
The right person for this role has experience performing comprehensive testing on Salesforce applications to ensure functionality, performance, and security.
If you are passionate about technology and transforming service experiences, this is a great role for you!
Responsibilities and Duties of the Role:
Translate acceptance criteria into functional test cases to ensure all requirements are met and develop comprehensive and relevant test cases that cover various scenarios, including positive, negative, and regression cases
Perform test execution and defect reporting utilizing testing tools.
Monitor and track traceability of business requirements/stories to tests executed.
Analyze, track, report, test and help resolve production problems
Work with internal and external partners to deliver backlog requests and projects in iterative release cycles and conducts ongoing testing and validation to ensure the stability of the VX applications
Replicate production issues in a lower environment to help troubleshoot and assist with root cause analysis and triage of key / critical defects for quick turn-around
Prototype emerging technologies and maintain quality solutions to create best-in-class service experiences for viewers and advocates
Required Education, Experience/Skills/Training:
● Bachelor's degree or equivalent experience.
An undergraduate degree in computer science, information technology, or related disciplines is a plus.
● Must have 4+ years of relevant experience in Salesforce Testing and Automation
● Must have knowledge and relevant experience in Service Cloud and Experience Cloud
● Documenting and communicating defects with developers and analysts
● Must have experience in automated testing frameworks and scripting
● Experience in Agile (Scrum and/or Kanban), test automation
● Ability to partner cross-functionally at multiple levels of an organization ensuring quality results are reached within given timeframes for projects
● Ability to prioritize based on analysis of data trends, business priorities, and legal compliance
● Strong skills in communicating information to stakeholders across organizational levels, including explaining technical concepts to non-technical stakeholders
● Excellent problem-solving and analytical skills
● Flexibility to work night and weekends, as needed
Nice to Haves:
● 5 years of experience working in corporate enterprise level systems as a QA analyst, systems analyst, or programmer
● 2+ years of relevant experience in automating test cases on the Salesforce platform
● APIs and integration testing with external systems
● Knowledge of at least one automation tool (., Selenium, Gearset, Copado)
● Additional Salesforce certifications - Salesforce Administrator, Platform App Builder
● Prior experience with supporting NICE CXOne Platform
● Streaming media industry or other subscription-based service experience
● Experience with global and remote teams
#DISNEYTECH
✨ Smart • Intelligent • Private • Secure
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Unlock Your Salesforce QA Potential: Insight & Career Growth Guide
Real-time Salesforce QA Jobs Trends in New York, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Salesforce QA in New York, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 7354 jobs in United States and 289 jobs in New York. This comprehensive analysis highlights market share and opportunities for professionals in Salesforce QA roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Disney Direct to Consumer is currently hiring and seeking a Salesforce QA Analyst to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Disney Direct to Consumer adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Salesforce QA Analyst Jobs United States varies, but the pay scale is rated "Standard" in New York. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Salesforce QA Analyst typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Salesforce QA Analyst interview at Disney Direct to Consumer, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Disney Direct to Consumer's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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