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Salesforce QA Analyst Job Opening In San Antonio – Now Hiring Disney Direct to Consumer


Job description

Job Summary:

The DTC - Viewer Experience (VX) team is seeking a Salesforce & Integrations QA.

In this role, you will support VX’s Salesforce platform by developing and executing automated and manual test plans.

The ideal candidate has a deep understanding of Salesforce’s features, capabilities, and best practices, as well as a passion for maintaining quality solutions.

In this role, you are expected to partner with various departments, including Enterprise, Product, Engineering, IT, Operations, Data, and InfoSec, to coordinate initiatives that deliver on Disney DTC's business goals and objectives.

The right person for this role has experience performing comprehensive testing on Salesforce applications to ensure functionality, performance, and security.

If you are passionate about technology and transforming service experiences, this is a great role for you!

Responsibilities and Duties of the Role:

Translate acceptance criteria into functional test cases to ensure all requirements are met and develop comprehensive and relevant test cases that cover various scenarios, including positive, negative, and regression cases

Perform test execution and defect reporting utilizing testing tools.

Monitor and track traceability of business requirements/stories to tests executed.

Analyze, track, report, test and help resolve production problems

Work with internal and external partners to deliver backlog requests and projects in iterative release cycles and conducts ongoing testing and validation to ensure the stability of the VX applications

Replicate production issues in a lower environment to help troubleshoot and assist with root cause analysis and triage of key / critical defects for quick turn-around

Prototype emerging technologies and maintain quality solutions to create best-in-class service experiences for viewers and advocates

Required Education, Experience/Skills/Training:

● Bachelor's degree or equivalent experience.

An undergraduate degree in computer science, information technology, or related disciplines is a plus.

● Must have 4+ years of relevant experience in Salesforce Testing and Automation

● Must have knowledge and relevant experience in Service Cloud and Experience Cloud

● Documenting and communicating defects with developers and analysts

Must have experience in automated testing frameworks and scripting

● Experience in Agile (Scrum and/or Kanban), test automation

● Ability to partner cross-functionally at multiple levels of an organization ensuring quality results are reached within given timeframes for projects

● Ability to prioritize based on analysis of data trends, business priorities, and legal compliance

● Strong skills in communicating information to stakeholders across organizational levels, including explaining technical concepts to non-technical stakeholders

● Excellent problem-solving and analytical skills

● Flexibility to work night and weekends, as needed

Nice to Haves:

5 years of experience working in corporate enterprise level systems as a QA analyst, systems analyst, or programmer

● 2+ years of relevant experience in automating test cases on the Salesforce platform

● APIs and integration testing with external systems

● Knowledge of at least one automation tool (., Selenium, Gearset, Copado)

● Additional Salesforce certifications - Salesforce Administrator, Platform App Builder

● Prior experience with supporting NICE CXOne Platform

● Streaming media industry or other subscription-based service experience

● Experience with global and remote teams

#DISNEYTECH


The hiring range for this position in different regions is $78,900.00 to $105,700.00 per year.

The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors.

A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Salesforce QA Potential: Insight & Career Growth Guide


Real-time Salesforce QA Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Salesforce QA in San Antonio, United States, highlighting market share and opportunities for professionals in Salesforce QA roles.

7342 Jobs in United States
7342
282 Jobs in San Antonio
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Download Salesforce Qa Jobs Trends in San Antonio and United States

Are You Looking for Salesforce QA Analyst Job?

Great news! is currently hiring and seeking a Salesforce QA Analyst to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Disney Direct to Consumer adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Salesforce QA Analyst Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in San Antonio. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Salesforce QA Analyst?

Key qualifications for Salesforce QA Analyst typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Salesforce QA Analyst?

To improve your chances of getting hired for Salesforce QA Analyst, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Salesforce QA Analyst Job Success

Disney Direct to Consumer interview tips for Salesforce QA Analyst

Here are some tips to help you prepare for and ace your Salesforce QA Analyst job interview:

Before the Interview:

Research: Learn about the Disney Direct to Consumer's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Salesforce QA Analyst interview at Disney Direct to Consumer, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Disney Direct to Consumer's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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