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Urgent! Salesforce Service Cloud Developer Job Opening In Bellevue Washington – Now Hiring CYNET SYSTEMS

Salesforce Service Cloud Developer



Job description

Job Description:



Pay Range: $55hr - $60hr


  • 8+ years of hands-on Salesforce engineering experience (Apex, SOQL/SOSL, Visualforce, Lightning Web Components, Flows).


  • Deep expertise in Salesforce Service Cloud (Case Management, Omni-Channel, Service Console, Knowledge, automation).


  • Proven experience implementing Agent force AI solutions (chatbots, AI-assisted routing, case classification).


  • Strong track record integrating Amazon Connect (CCaaS) and Service Cloud Voice for contact center enablement.


  • Experience integrating Verint WFM with Service Cloud for scheduling, adherence, and workforce optimization.


  • Advanced knowledge of Salesforce development architecture patterns and secure coding practices.


  • Skilled with Salesforce APIs (REST, SOAP, Bulk, Streaming) for enterprise integrations.


  • Proficiency with GitLab and CI/CD pipelines (scratch orgs, packages, Git, DevOps tooling).


  • Familiarity with enterprise systems in Inventory, Commerce, Payments, and Order Management.


  • Experienced in Agile/Scrum environments, collaborating with product owners, Client, and QA teams.


  • Strong leadership and mentorship ability: guiding developers, running code reviews, enforcing best practices.


  • Excellent problem-solving skills with a focus on customer experience KPIs (AHT, FCR, CSAT).





Required Skill Profession

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    Unlock Your Salesforce Service Potential: Insight & Career Growth Guide


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  • The Work Culture

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