SAP iXp Intern Data & Project Management, Customer Services & Delivery

Job description

**Requisition ID:** **436400**
**Work Area:** **Customer Service and Support**
**Expected Travel:** **0 - 10%**
**Career Status:** **Student**
**Employment Type:** **Limited Full Time**
**Career Level:** **NA**
**Hiring Manager:** **Peter Waugh**
**Recruiter Name:** **Cindy Claudia**
**Additional Locations:**

**About the SAP Internship Experience Program**

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

**Three reasons to intern at SAP**

1.

Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network.

2.

Project-driven experience: gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.

3.

Gain visibility: with SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs and career development opportunities at your fingertips.

**What you'll do**

Position title: SAP iXp Intern – Data & Project Management, Customer Services & Delivery (CS&D)

Location: Newtown Square, PA or other locations in ET Timezone (Hybrid)

Contract duration: 6 months

Working hours: 40 hours/week (Full-time internship)

+ Provide support to the Project Manager for the Sales to Delivery Handover
+ Assist with compliance to project requirements and standards
+ Assist with project coordination, planning and management
+ Assist with tasks associated with monitoring and controlling the project
+ Assist with revenue forecasting of a project
+ Assist in Resource Management process, creating and tracking resource requests.
+ Assist with the capture and recording of inputs for financial planning and management; including capture of project team timesheets (including external parties), effort expensed, project costs, project invoices etc.
+ Assist with RAID Meetings, documentation, invitations, minutes
+ Assist with management and documentation of project deliverable reviews and review sessions
+ Assist with minutes of reviews and related project approvals
+ Assist Project Manager with Project Sponsors and Project review Boards, including development of content, meeting minutes etc.
+ Assist with project escalations
+ Assist with management and tracking of key project documents and deliverables
+ Participate in project weekly/monthly meetings, and in Project Reviews
+ Assist with the capture of Lessons Learned
+ Work with consultants and project managers to ensure accuracy of project reporting
+ Capture project metrics and ensure they are clearly communicated to appropriate SAP or Customer team members
+ Collect, clean, and analyze project data (budgets, timelines, resources, risks, KPIs).
+ Identify patterns, trends, and anomalies across multiple projects.
+ Develop dashboards and reports to communicate insights (Excel, Power BI, Tableau, or similar).
+ Apply statistical methods and forecasting techniques to support planning and decision-making.
+ Partner with project leaders to translate data into practical recommendations.
+ Maintain data quality standards and ensure consistent reporting processes.
+ Support continuous improvement by identifying opportunities for efficiency and risk reduction.
+ Assist in delivery team metrics and scheduling.

**What you bring:**

We’re looking for someone who takes initiative, perseveres, and stay curious.

You like to work on meaningful innovative projects and are energized by lifelong learning.

+ Good people skills
+ Experience working in multi-cultural teams an advantage
+ Prior Team Lead or Project Management experience an advantage 
+ Proficient in Microsoft Office (MS Word, MS PowerPoint, MS Excel) 
+ Strong team player
+ Currently enrolled or recently graduated from a University program
+ Strong communication skills with the ability to translate data into actionable insights.
+ Attention to detail, problem-solving skills, and the ability to work independently in a fast-paced environment.

**Meet your team:**

+ The U.S. Northeast and Canada Delivery team focuses on achieving customer success by creating valuable outcomes and driving adoption of SAP solutions for all Canadian customers, supported by the Land, Adopt, Consume, and Expand motions.
+ U.S. Northeast and Canada is responsible for the Delivery to Value, including full accountability in engagement financials, delivery quality, time to value, customer success, and adoption of SAP solutions.
+ Our purpose is to create valuable outcomes and experiences for SAP customers.

We bring our solutions, platforms, technology, and industry expertise to life so that our customers can fulfill their business purpose.
+ As part of this team, you will work with a diverse group of project management professionals and learn all the required skillset for a successful career in technology and business transformation consulting directly from the best in the industry.



#SAPNextGen

**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.

Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.

At SAP, you can bring out your best.

**We win with inclusion**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.

At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.

If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program (https://one.int.sap/me@sap/jobs_and_hiring/employee_referral/region/0000/lang/en) , according to the eligibility rules set in the SAP Referral Policy.

Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

**Compensation Range Transparency** : SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity.

SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role.

The targeted combined range for this position is 15 - 62 (USD) USD.

The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc.

as determined through the selection process.

Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance.

Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits (https://www.sapnorthamericabenefits.com/en/public/welcome) .

**AI Usage in the Recruitment Process**

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process (https://jobs.sap.com/content/Ethical_usage_of_AI_in_the_recruiting_process/?locale=en_US) .

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 436400 | Work Area: Customer Service and Support | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid

Required Skill Profession

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