SAP iXp Intern Data Scientist, Customer and Competitive Market Intelligence

Job description

**We help the world run better**
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you.

We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next.

The work is challenging – but it matters.

You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong.

What's in it for you?

Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

**About the SAP Internship Experience Program**

The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers.

**Three reasons to intern at SAP**

+ **Culture of collaboration:** Meet with mentors, make new friends across the globe, and create a thriving personal network.
+ **Project-driven experience:** Gain cross-functional skills from our virtual and in-person learning sessions, diverse subject matter experts, and project deliverables.
+ **Gain visibility:** With SAP Internship Experience Program in your title, you’ll have a global network of SAP leaders, entrepreneurs, and career development opportunities at your fingertips.

**What you’ll do**

**Job Title:** SAP Data Scientist Intern - Customer and Competitive Market Intelligence (CMI)

**Location:** Chicago Office

**Contract Duration:** 12 months

**Work hours:** 20 or 40 hours/week

As a Data Scientist Intern in the Customer and Competitive Market Intelligence (CMI) group, you will bring the power of experience data to SAP in support of SAP corporate goals, including: to be #1 in Customer Satisfaction.

You will help grow and optimize our customer and Partner experience measurement programs to deliver deeply impactful Experience Management (XM) insights to business stakeholders.

Your primary responsibilities will include:

+ Collaborating with cross-functional teams to gather requirements for data integrations.
+ Developing and implementing project plans for data engineering, analysis and visualization based on the needs of internal stakeholders.
+ Training and supporting teams on data usage and results interpretation best practices.
+ Developing and maintaining data engineering and analytic processes to support XM program targeting, analysis requirements and program expansion.

+ Running statistical analysis using methods like correlation, ANOVA, regression.

+ Applying Large Language Models (LLMs), including prompt engineering, to synthesize key insights
+ Working with transformer-based models (e.g., BERT, GPT) for natural language processing tasks
+ Troubleshooting technical issues related to data and systems in the SAP data warehouse and data lake environments.
+ Identifying areas for improvement and implementing changes to enhance the efficiency and functionality of data engineering and analysis processes

**What you bring**

We’re looking for someone who takes initiative, perseveres, and stays curious.

You like to work on meaningful, innovative projects and are energized by lifelong learning.

+ **Education:** Bachelor’s or Master’s degree in an analytical field like Data Science, Computer Science, Mathematics/Statistics, Business Analytics, Economics, Marketing, Finance, or Social Science.
+ **Experience:** Prior experience in data mining, advanced data manipulation, statistical analysis, and LLM processing, working with cloud-based computing platforms and big data tools.
+ **Technical Skills:** Proficient in data engineering techniques, skilled in topic modeling and sentiment analysis of unstructured data, experienced in LLM prompt engineering to generate key insights from unstructured data, competence in statistical techniques such as correlation ANOVA, and regression, fluency in Python, SQL, Excel and PowerPoint.

Experience with Databricks is helpful.
+ **Problem-Solving:** Strong problem-solving skills, including the ability to undertake analyses, synthesize findings/recommendations, articulate a storyline, and create and conduct high-impact presentations.
+ **Independence:** Ability to work independently and manage multiple projects simultaneously.
+ **Interpersonal Skills:** Superior interpersonal skills; ability to build relationships across SAP functional areas, geographies and hierarchical levels.
+ **Industry Knowledge:** Base understanding of the software industry and its competitive landscape.
+ **Flexibility:** Highest level of flexibility, integrity, and confidentiality.

**Meet your team**

Take advantage of this unique opportunity to be part of SAP’s CMI team within the SAP Strategy & Operations organization.

The Intern will engage across the CMI and our global partners to help drive the implementation of SAP’s XM strategy and achievement of shared business objectives to create world-class experiences

**Bring out your best**
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.

Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.

At SAP, you can bring out your best.

**We win with inclusion**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.

At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.

If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program (https://one.int.sap/me@sap/jobs_and_hiring/employee_referral/region/0000/lang/en) , according to the eligibility rules set in the SAP Referral Policy.

Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

**Compensation Range Transparency** : SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity.

SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role.

The targeted combined range for this position is 15 - 62(USD) USD.

The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc.

as determined through the selection process.

Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance.

Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits (https://www.sapnorthamericabenefits.com/en/public/welcome) .

**AI Usage in the Recruitment Process**

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process (https://jobs.sap.com/content/Ethical_usage_of_AI_in_the_recruiting_process/?locale=en_US) .

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 438127 | Work Area: Corporate Operations | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid

Required Skill Profession

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