SAP NS2 Delivery Executive

Job description

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you.

We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next.

The work is challenging – but it matters.

You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong.

What's in it for you?

Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

COMPANY DESCRIPTION 

SAP is the global market leader for business software and related services, and SAP National Security Services Inc.® (SAP NS2®) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.

Must be a US Citizen; this position requires access to customer data.

All internals must have Manager’s approval to transfer.

The SAP NS2 Delivery Executive (DE) provides effective project and program oversight for one or more Federal and/or Department of Defense Customer accounts and is a significant contributor to the overall success of the customer relationship.

In this billable role, the DE works closely with the external customer, the internal customer, and other internal/external partners to ensure the overall success of the implementation of SAP NS2 solutions.

The DE ensures that effective Program Governance is established for each account and is the primary SAP NS2 Delivery point person aligned to customer executives throughout the services lifecycle, from sales support through implementation and post-go live.

In addition to delivery support, the DE is responsible for supporting Services Sales in positioning additional SAP NS2 Services in support of customer success.

The DE may be required to provide oversight for one or more Project Managers, Associate Project Managers, and/or project team members

The DE has the qualifications and business acumen to manage large scale, high risk, strategic projects that span organizational boundaries including multiple business units and service partners/vendors.

Delivery Executive provides leadership to cross-functional teams responsible for delivering defined project outputs to time, budget and project quality criteria.

Delivery Executive also ensures adherence to project management methodology practices, provides project manager mentoring, performs Project Management Reviews and reinforces the enterprise knowledge management through the communication of lessons learned and best practices development

The Delivery Executive assists during the Bid Phase of the customer engagement by providing input into the RFP, RFQ, SOW and/or proposal especially in the delivery model (e.g. SAP methodology and engagement delivery model), project structure, organization, scoping, estimation, and risk assessment.

Opportunity Management

• Define appropriate delivery model for customer project/program/portfolio as a composition of pre-defined services, on-site and/or remote delivery – including Premium Engagement offerings.
• Work with Solution Centre and Bid Management teams to scope and estimate the engagement and its component projects/programs, with an objective to ensure maximum customer business value.
• Drive and supports the adoption of Clean Core and SAP AI.
• Determine required resources for the engagement

Delivery Management

• Lead and own engagement-planning and program-planning activities.
• Oversee the delivery of multiple projects related to successful engagement or program execution.
• Own the engagement and program plan and be responsible for delivery of its major elements including program’s business objectives, scope, and solution within quality criteria, on time and budget.
• Translate generalized customer business goals and objectives into concrete strategy and tactical delivery plans for the engagement or program, ensuring focus on customers achieving value of SAP NS2 solutions and enables rapid innovation adoption, in partnership with our Enterprise Architects
• Define strategic objectives of large and complex programs, benefits realization plans of large programs including KPIs to be delivers.
• Execution of the program plan and ownership of program success in front of SAP leadership team including customer and partner satisfaction, SAP NS2's program finances, resources, SAP NS2’s intellectual capital etc.
• Evaluate complex situations accurately and identify viable solutions that create successful outcome for the customer.
• Active risk management, implement and maintain an ongoing risk and quality management framework,
• Assurance of active executive sponsorship at client side, engaging proactively to maintain control of the customer dialog.
• Build proactive formal and informal communication/relationship with key stakeholders outside of key stakeholders – increase coverage.
• Contract management in relation to client, SAP internally, subcontractors and suppliers (including, contracting, work with procurement, internal organizations, contract change management etc.) jointly with SAE, legal, contact and negotiation and sales colleagues,
• Resolve political, resource, budgeting, change and legal issues affecting the program.
• Proactively manage program stakeholder satisfaction to position and secure customer reference and success story.
• Interface with internal functions (e.g. DMO, Controlling, GRC, MCC) to ensure visibility and transparency of results.
• Engage with CS&D and Customer Success Team if applicable to ensure P&L targets and KPI's are achieved.

Sales and Business Development

• Close work with EAs, SAE, SSA, MPs and product sales colleagues on large bids and proposals for new business.
• Oversee and lead the development of proposals, quotes, and or responses to requests for proposals associated with the program to win new deals for SAP with minimal risks.
• Establish and maintain credible relationship with senior customer executive and form joint plan of action with sales colleagues.
• Set-up and maintain value partnership (by using BTA/S services) to support client’s business case and benefits model.
• Ensure good fit and balanced of the risk portfolio of new opportunities combined with ongoing delivery projects.

Experience

Functional Experience

• 10 years of Project and/or Program Management experience in large scale, high risk, and/or strategic projects.
• 7 years of technology experience working with US Federal Government (DoD and/or Federal Civilian)
• 10 years of experience working in SAP Enterprise Core competency solutions (e.g., S/4, ERP, ECC)
• 3 - 5 years of Cloud migration and/or adoption experience.
• Strong knowledge of Hybrid and Cloud (Private/Public) implementation scenarios involving SAP products and tools
• Demonstrated experience leading cross functional teams within a formalized methodology.
• Demonstrated expertise in creating and maintaining project deliverables such as, project charter, project management plan, status reports, project timesheets, communications plan, budget and schedule.
• Demonstrated experience in managing issues, scope and quality while bring projects to successful completion within the cost and time requirements.

Education and Certifications

• Required undergraduate university degree, preferably in Business, Engineering, Information Technology, or equivalent training and job experience.
• Master’s degree or MBA an asse
• PMP certification and /or other industry and project management certifications
• PMM methodology Certification and ASAP Toolset  Proficiency
• RISE with SAP Methodology for Services Delivery
• SAP Advanced Delivery Management Training
• SAP Solution Manager certification for Project Managers

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.

Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.

As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.

Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves.

At SAP, you can bring out your best.

 

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best.

At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.

If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the , according to the eligibility rules set in the SAP Referral Policy.

Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity.

SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role.

The targeted combined range for this position is 142,500 -327,100 USD.

The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc.

as determined through the selection process.

Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance.

Please reference this link for a summary of SAP benefits and eligibility requirements: .

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our .

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 437953  | Work Area: Consulting and Professional Services  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: Virtual - USA #LI-Remote

Required Skill Profession

Computer Occupations