Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: SAP NS2 Support Engineer (IBP Data Integration) Virtual.
United States Jobs Expertini

Urgent! SAP NS2 Support Engineer (IBP Data Integration) - Virtual Job Opening In Herndon – Now Hiring SAP

SAP NS2 Support Engineer (IBP Data Integration) Virtual



Job description

We help the world run better

At SAP, we enable you to bring out your best.

Our company culture is focused on collaboration and a shared passion to help the world run better.

How?

We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.

We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

SAP NS2 Support Engineer (IBP Data Integration) - Virtual 

COMPANY DESCRIPTION


SAP is the global market leader for business software and related services, and SAP National Security Services Inc.® (SAP NS2®) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.

This position requires access to customer data; Must be a U.S. citizen.

 SAP NS2 does not offer Visa sponsorships for this role.

All internals must have manager’s approval to transfer.

SAP NS2 Secure Cloud Support organization is seeking a highly skilled SAP IBP Data Integration Specialist with deep technical expertise in CPI-DS (Cloud Platform Integration - Data Services), RTI (Real-Time Integration) and/or CIF (Core Interface) to join our team.

The ideal candidate will be responsible for supporting NS2 customers with the data integration between SAP Integrated Business Planning (IBP) solutions and other enterprise systems, ensuring seamless data flow while maintaining a high level of customer satisfaction.

This role demands strong functional and technical knowledge of various IBP modules, including Demand, Supply, Inventory, and Sales and Operations Planning (SOP), plus experience working in SAP ECC/S4 HANA.

BRIEF DESCRIPTION


The primary responsibilities of this role are core customer support, innovation and proactive activities and participation in a continuous learning culture.

Individuals in this position align most frequently with our customers in this role and work collaboratively with local people managers and technical leads to delight our customers.

PROFILE


Individuals in the Support Engineer profile are the foundation of the Product Secure Support organization.

These individuals are gaining deeper technical knowledge in their Product Family and expanding their knowledge to include other Product Families.

They help customers resolve more and more complex issues and do so in a way that consistently delivers a high level of satisfaction.

Responsibilities, success factors and competencies can include the following, but may be customized due to regional or business need.

KEY RESPONSIBILITIES


1) Deliver Core Customer Support focusing on Data Integrations


2) Proactive Support and Innovation Activities 


3) Embrace Continuous Learning Culture

CORE CUSTOMER SUPPORT

  • Key resource for managing customer issues related to data integration such as CI-DS, RTI, and future data integration solutions provided by SAP

  • Handle sensitive escalated customer issues in team environments and individual-driven actions (incident solving or real-time support), in cooperation with experienced support engineers if necessary while maintaining a high level of customer satisfaction.

  • Ability to independently analyze, troubleshoot, and resolve issues related to data and integrations, and seek help when needed.

  • Resolve known errors by means of SAP Notes, Knowledge Base Articles, info docs derived from solved customer incidents, documentation, WIKI or verifying customized entries or hardware parameters

  • Perform root cause analysis and provide solutions to customers in complex environments for specific fields/areas.

  • Reproduce customer issues identifying the root cause and interacting with the development team to provide a final solution when required.

  • Perform in weekend support and On-Call activities as required

  • Taking ownership for the incoming queue to ensure fulfillment of customers' SLAs and other contractual KPIs when required by correctly escalating, transferring, and reducing priority on incidents.

  • Demonstrate capability of processing P1 (Priority 1) incidents, requesting assistance as required.


  • Strong communication skills to work effectively with stakeholders, both technical and non-technical.

  • PROACTIVE SUPPORT AND INNOVATION

  • Create and maintain knowledge documents to support our customers and help colleagues to prevent similar issues or requests.

    (WIKI content, Knowledge Base Articles, Guided Answers)

  • Test internal systems to prevent future issues on customer's systems.

  • Contribute to innovation projects aimed at achieving our Vision and Goals and act as a Change Leader in the achievement of those projects.

  • Participate in the SAP Community to help with incident deflection by participating in community discussions in customer and partner communities.

    (blog posts, tips and tricks, etc.)

  • Drive improvement of Knowledge quality in area of expertise, both internally & externally.

  • Work as functional expert in de-escalation and war rooms.

    (Engage in critical customer situations - e.g: CIM escalation, account escalation)
  • CONTINUOUS LEARNING CULTURE

  • Find learning opportunities in daily tasks by staying curious and open to new experiences that will improve technical and functional knowledge.

  • Attend e-Learning Lessons, Remote Learning Sessions, Classroom Training and Coaching.

  • Get certified in Classroom Training or e-Learning Lessons as required by product or people leaders.

  • Maintain your knowledge of new functionality and compliance changes.

  • Carry out new tasks and embrace new projects as requested by leaders in the organization.

  • Provide Coaching and Mentoring of new employees or colleagues for specific tasks.

    (e.g. as a EC-Coach)

  • Demonstrate willingness to fulfill different roles as required to network effectively with stakeholders in the business.

  • Develop deeper technical skills like reading code / debugging / creation of small corrections where applicable.
  • TECHNICAL QUALIFICATIONS

  • 5+ years of implementing, administering, and troubleshooting enterprise level applications as a Data Integration Lead for IBP planning solution.

  • Deep technical expertise in implementing CI-DS, RTI and other methods of integrating data in and out of IBP, S/4 HANA or other upstream/downstream systems.

  • Strong knowledge of SAP IBP modules, including Demand, Supply, Inventory, and SOP.

  • Proven experience as an SAP IBP Integration Lead, focusing on CI-DS, RTI and/or CIF.

  • Deep understanding of attributes, master data types, and planning level concepts in IBP required to support data integration, including flexible master data and Business Meanings for Order-Based Planning (OBP).

  • Strong experience with XML and data transformation techniques.

  • Good understanding of SAP HANA tables and extractors for data extraction and integration tasks.

  • Deep expertise with SAP ERP (ECC or S/4HANA) and how to extract data from these systems is crucial to this role.


  • Ability to configure and manage Real-Time Integration Profiles and Communication Arrangements within SAP IBP.

  • Knowledge of SAP bgRFC, OpenAPI, and SAP HANA Smart Data Integration (SDI) is a plus.

  • Technical skills (debugging, tracing, verifying complex customizing).
  • EDUCATION

  • Bachelor or Master’s Degree in Natural Science, Technology, Business or equivalent work experience in related field preferred.

    Professional Training & Certification.

  • Topic area specific technical/ functional curriculum.

  • Required Skill Profession

    Computer Occupations



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your SAP NS2 Potential: Insight & Career Growth Guide


    • Real-time SAP NS2 Jobs Trends in Herndon, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for SAP NS2 in Herndon, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 18622 jobs in United States and 60 jobs in Herndon. This comprehensive analysis highlights market share and opportunities for professionals in SAP NS2 roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for SAP NS2 Support Engineer (IBP Data Integration) Virtual Job?

      Great news! is currently hiring and seeking a SAP NS2 Support Engineer (IBP Data Integration) Virtual to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SAP adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for SAP NS2 Support Engineer (IBP Data Integration) Virtual Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Herndon. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for SAP NS2 Support Engineer (IBP Data Integration) Virtual?

      Key qualifications for SAP NS2 Support Engineer (IBP Data Integration) Virtual typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for SAP NS2 Support Engineer (IBP Data Integration) Virtual?

      To improve your chances of getting hired for SAP NS2 Support Engineer (IBP Data Integration) Virtual, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for SAP NS2 Support Engineer (IBP Data Integration) Virtual Job Success
      SAP interview tips for SAP NS2 Support Engineer (IBP Data Integration)   Virtual

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the SAP's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your SAP NS2 Support Engineer (IBP Data Integration) Virtual interview at SAP, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SAP's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for SAP NS2 Support Engineer (IBP Data Integration) Virtual Positions

      Setting up job alerts for SAP NS2 Support Engineer (IBP Data Integration) Virtual is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!