SATCOM Sr. Product Manager Tech, KGS Operations

Job description

Description
Amazon's Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world.

The Sr. Product Manager – Technical role in Kuiper Government Solutions (KGS) Technical Operations will be at the forefront of defining requirements and building platforms for external system integrations that will enable satellite broadband channel partner launches, including value-added resellers and field service providers.

This will include integrations into upstream and downstream systems.

This role will be the Single-Threaded Owner (STO) for large, complex, and strategic business and technology initiatives.

The role will own business requirements, solution architectures, project plans, align teams, and track progress for multiple interconnected workstreams.

Key job responsibilities
This Technical Product & Program Management role is a highly visible position across Kuiper organizations.

You will participate in developing the channel partner systems integration strategy and vision, and develop product roadmaps to execute on that vision.

This role is inherently cross-functional; you will work closely with engineering, sales, ecommerce, networking, logistics, program management, design, technical support, and executive teams to launch products, develop and grow business opportunities, and enhance the Kuiper customer experience.

We are looking for a highly analytical, resourceful, customer-focused, team-oriented individual who also has the ability to work independently under significant time constraints to meet deadlines.

You will need a proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment.

This includes owning the end-to-end management and implementation of communication between KGS channel partners and internal teams for partner-facing systems.

Key Responsibilities:
• Drive systems development readiness spanning different groups of partner types with varying needs, while maintaining a robust view of risks and opportunities for launching service in new countries for KGS.
• Develop systems capability roadmap plans with internal and external stakeholders.
• Evaluate and recommend product and service enhancements that improve the onboarding, ordering, fulfillment, and programmatic service management experience for KGS partners.
• Communicate progress across various workstreams to senior/executive leadership.
• Identify partner needs, define business requirements, and launch new features which improve our overall customer experience and value proposition.
• Manage new projects end-to-end while ensuring our high standards are maintained.

Security Clearance :
This position requires that the candidate selected be a US Citizen and candidates must be able to obtain and maintain a US Government security clearance of TS/SCI.

A day in the life
Here at Amazon, we embrace our differences.

We are committed to furthering our culture of inclusion.

Amazon has ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally.

We have innovative benefit offerings, and host annual and ongoing learning experiences.

Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious and earn trust.

About the team
Our team is dedicated to supporting new members.

We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.

We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

Innovation is part of our DNA! Our goal is to be Earth's most customer-centric company, and we are just getting started.

We need people who want to join an ambitious program that continues to push the state of the art in space based systems design and wireless systems.

Basic Qualifications
- Bachelor's degree
- 5+ years of end to end product delivery experience
- 5+ years of technical product or program management experience
- 5+ years experience contributing to engineering discussions around technology decisions and strategy related to a product
- 5+ years experience managing technical products or online services
- 5+ years experience owning feature delivery and tradeoffs of a product
Preferred Qualifications
- Experience in building and driving adoption of new tools
- Experience with concepts such as system architecture, optimization, system dynamics, system analysis, statistical analysis, reliability analysis, and decision making
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets.

The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market.

Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Amazon is a total compensation company.

Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits .

This position will remain posted until filled.

Applicants should apply via our internal or external career site.

Required Skill Profession

Other General