• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
United States Jobs Expertini

SCA Computer Operator I Job Opening In Lemont – Now Hiring NTT


Job description

JOB DESCRIPTION

Req ID: 341391 

We are currently seeking a SCA Computer Operator I to join our team in Lemont, Illinois (US-IL), United States (US).

Job Responsibilities Include:

Service Desk Analyst’s primary responsibility is to provide end-user Incident & Service Request support via phone, email, chat, and walk up.

Support will require in-depth knowledge of PC and Mac Hardware, Desktop & Laptop Operating Systems, enterprise application administration & settings, high-level printer familiarity, and networking functionality and support.

In addition, intermediate knowledge of end-user applications is also required.

Work is managed and tracked through the SeviceNow and measured through Service Levels.

The Service Desk Analyst is the principal owner of the service request as well as the customer’s overall satisfaction.

Service Desk Analyst Job Duties:

  • Development, document and maintenance of knowledge base for incident resolution and request fulfillment using ServiceNow or equivalent.
  • Provide Tier I/II contact and incident resolution to customers with hardware, software, and application problems.
  • Create and manage user accounts, schedule video teleconferences, create / maintain program distribution list and provide remote troubleshooting support to customers.
  • Installation, maintenance, deployment of enterprise-wide software and assist with fine-tuning system performance.
  • Provide input and update to standard operating procedures.
  • Participate in the organization's change management process.
  • Provide excellent customer service.
  • Participate in after-hour and weekend on-call rotation shifts
  • Contribute to the knowledgebase through research of articles, training courses attended on-the-job learning, etc.
  • Provide remote support, including installing and upgrading software, implementing file backups, installing anti-virus software, and configuring systems and applications.
  • Basic Qualifications:

  • Minimum 1 year of documented IT Service experience in an enterprise environment.

  • Minimum 1 year of progressive experience in the field of Information Technology to include: Service Desk Support, Provide Tier I/II system administration, contact and incident resolution for hardware, software, and applications
  • Minimum 1 year of administrative experience to include: Microsoft Active Directory, Exchange, System Center Configuration Manager (SCCM)
  • Ability to obtain a Public Trust
  • Preferred Qualification:

  • Bachelor’s degree
  • IT Certifications: HDI Support Center Analyst, Service Desk, MCITP, MCSA, MCA, RedHat, Linux,
  • CompTIA IT related certification or equivalent, ability to obtain within 3 months of hire date.

  • DoD 8140 Security Certification
  • ITIL v4 certification or ability to attain within 3 months of your hire date
  • Endpoint security, DNS, DHCP, and IP experience
  • Experience with email systems, Networking, VPN
  • Proven ability to use scripting language (BASH, PowerShell, etc.)
  • Experience with Service Desk Incident Management Processes
  • Experience with ITSM, Ticket Management, and ITSM tools such as ServiceNow or equivalent
  • Proven ability to perform Information Processing and involve a range of hardware/software solutions
  • Concentrated, hands-on experience in installing, diagnosing problems and training customers in the use of software and hardware
  • Excellent knowledge of technical management, information analysis, and of computer hardware/software systems.
  • Certifications or experience may be accepted in lieu of college degree.
  • About NTT DATA

    NTT DATA is a $30 billion trusted global innovator of business and technology services.

    We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success.

    As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.

    Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity.

    We are one of the leading providers of digital and AI infrastructure in the world.

    NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.

    Visit us at 

    Required Skill Profession

    Computer Occupations


    • Job Details

    Related Jobs

    Brightstar Lottery hiring Computer Operator I Job in Tallahassee, Florida, United States
    Brightstar Lottery
    Tallahassee, Florida, United States
    Albertsons Companies hiring Computer Operator I Job in Denver, Colorado, United States
    Albertsons Companies
    Denver, Colorado, United States
    Brightstar Lottery hiring Computer Operator I Job in Wallingford, Connecticut, United States
    Brightstar Lottery
    Wallingford, Connecticut, United States
    Dollar Tree hiring Computer Operator I Job in Chesapeake, VA, United States
    Dollar Tree
    Chesapeake, VA, United States
    Brightstar Lottery hiring Computer Operator I Job in Madison, WI, United States
    Brightstar Lottery
    Madison, WI, United States
    Brightstar Lottery hiring Computer Operator I Job in Richmond, VA, United States
    Brightstar Lottery
    Richmond, VA, United States
    Brightstar Lottery hiring Computer Operator I Job in Roseville, MN, United States
    Brightstar Lottery
    Roseville, MN, United States
    Brightstar Lottery hiring Computer Operator I Job in Columbia, SC, United States
    Brightstar Lottery
    Columbia, SC, United States
    Brightstar Lottery hiring Computer Operator I Job in Nashville, TN, United States
    Brightstar Lottery
    Nashville, TN, United States
    Brightstar Lottery hiring Computer Operator I Job in Tallahassee, FL, United States
    Brightstar Lottery
    Tallahassee, FL, United States
    Brightstar Lottery hiring Computer Operator I Job in Wallingford, CT, United States
    Brightstar Lottery
    Wallingford, CT, United States
    Valiant Integrated Services hiring Computer Operator I (PTOC) Job in Virginia Beach, Virginia, United States
    Valiant Integrated Services
    Virginia Beach, Virginia, United States
    Brightstar Lottery hiring Computer Operator I - DCA Job in West Greenwich, RI, United States
    Brightstar Lottery
    West Greenwich, RI, United States
    Sodexo hiring SCA Cook I Job in Twentynine Palms, California, United States
    Sodexo
    Twentynine Palms, California, United States
    Sodexo hiring SCA Cook I Job in Fort Stewart, Georgia, United States
    Sodexo
    Fort Stewart, Georgia, United States
    Sodexo hiring SCA Cook I Job in CAMP PENDLETON, CA, United States
    Sodexo
    CAMP PENDLETON, CA, United States
    Sodexo hiring SCA Cook I Job in PARRIS ISLAND, SC, United States
    Sodexo
    PARRIS ISLAND, SC, United States
    Sodexo hiring SCA Cook I Job in CAMP PENDLETON, CA, United States
    Sodexo
    CAMP PENDLETON, CA, United States
    Sodexo hiring SCA Cook I Job in ATLANTA, GA, United States
    Sodexo
    ATLANTA, GA, United States
    Sodexo hiring SCA Cook I Job in TWENTYNINE PALMS, CA, United States
    Sodexo
    TWENTYNINE PALMS, CA, United States
    Universal Health Services, Inc. - Corporate Office hiring Computer Operator Job in King of Prussia, Pennsylvania, United States
    Universal Health Services, Inc. - Corporate Office
    King of Prussia, Pennsylvania, United States
    Paychex hiring Computer Operator Job in West Henrietta, NY, United States
    Paychex
    West Henrietta, NY, United States
    Paychex hiring Computer Operator Job in Costa Mesa, CA, United States
    Paychex
    Costa Mesa, CA, United States
    Talent Software Services, Inc.  hiring Computer Operator Job in Columbia, South Carolina, , United States
    Talent Software Services, Inc.
    Columbia, South Carolina, , United States
    UIC Technical Services hiring SCA Telecommunications Mechanic I Job in Altus, Oklahoma, United States
    UIC Technical Services
    Altus, Oklahoma, United States
    CBRE Government and Defense Services hiring HVAC Mechanic I - SCA Job in Tucson, AZ, United States
    CBRE Government and Defense Services
    Tucson, AZ, United States
    CBRE Government and Defense Services hiring Admin Assistant I - SCA Job in Bethesda, MD, United States
    CBRE Government and Defense Services
    Bethesda, MD, United States
    UIC Government Services and the Bowhead Family of Companies hiring SCA Telecommunications Mechanic I Job in Travis AFB, CA, United States
    UIC Government Services and the Bowhead Family of Companies
    Travis AFB, CA, United States
    UIC Government Services and the Bowhead Family of Companies hiring SCA Telecommunications Mechanic I Job in McConnell AFB, KS, United States
    UIC Government Services and the Bowhead Family of Companies
    McConnell AFB, KS, United States
    UIC Government Services and the Bowhead Family of Companies hiring SCA Telecommunications Mechanic I Job in Altus AFB, OK, United States
    UIC Government Services and the Bowhead Family of Companies
    Altus AFB, OK, United States
    UIC Government Services and the Bowhead Family of Companies hiring SCA Telecommunications Mechanic I Job in McConnell AFB, KS, United States
    UIC Government Services and the Bowhead Family of Companies
    McConnell AFB, KS, United States
    SAIC hiring SCA Drafter/CAD Operator III Job in CRANE, IN, United States
    SAIC
    CRANE, IN, United States

    Unlock Your SCA Computer Potential: Insight & Career Growth Guide


    Real-time SCA Computer Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for SCA Computer in Lemont, United States, highlighting market share and opportunities for professionals in SCA Computer roles.

    2623 Jobs in United States
    2623
    1 Jobs in Lemont
    1
    Download Sca Computer Jobs Trends in Lemont and United States

    Are You Looking for SCA Computer Operator I Job?

    Great news! is currently hiring and seeking a SCA Computer Operator I to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at NTT adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for SCA Computer Operator I Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Lemont. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for SCA Computer Operator I?

    Key qualifications for SCA Computer Operator I typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for SCA Computer Operator I?

    To improve your chances of getting hired for SCA Computer Operator I, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for SCA Computer Operator I Job Success

    NTT interview tips for SCA Computer Operator I

    Here are some tips to help you prepare for and ace your SCA Computer Operator I job interview:

    Before the Interview:

    Research: Learn about the NTT's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your SCA Computer Operator I interview at NTT, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the NTT's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for SCA Computer Operator I Positions

    Setting up job alerts for SCA Computer Operator I is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!