Our Opening and Your Responsibilities
Mettler Toledo is seeking to hire a Scheduling Analyst to work in our Columbus, Ohio location.
As our Scheduling Analyst for Mettler Toledo, you will ensure any service level agreements with Mettler Toledo are fulfilled, that Field Service Technicians are fully utilized, and that the revenue and productivity goals of the organization are met.
Also within this role, you will:
As our Scheduling Analyst for Mettler Toledo, you will ensure any service level agreements with Mettler Toledo are fulfilled, that Field Service Technicians are fully utilized, and that the revenue and productivity goals of the organization are met.
Also within this role, you will:
- Schedule and route technicians in accordance with the schedule for all known work, the customers’ priorities, workload demands and the availability of materials from applicable sources to maximize efficiency.
- Analyze and make changes to Field Service Technicians work assignments in order to meet dynamic requirements and demand requirements (unknown work).
- Contact customers to schedule planned maintenance visits and/or schedule and communicate changes, assisting Field Service Technicians in obtaining information required to fulfill customer demands, and assisting with order closure.
What You Need to Succeed
- An Associate's Degree preferably in business or communications with a minimum of two years of planning and/or scheduling experience in a service, logistics, or manufacturing organization; or a minimum of five years of same experience
- Experience in a field service or small business environment or similar industry experience a plus.
- SAP knowledge and experience working in the business system is preferred.
Our Offer to You
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire
- Gym discount program if you elect our Aetna medical coverage
- Tuition reimbursement
- And, all the usual such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards
- A commitment to extraordinary service on our state-of-the-art equipment
