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Urgent! Scheduling Assistant Job Opening In Allentown Pennsylvania – Now Hiring Integrated Resources, Inc



Job description

Job Title:-  Scheduling Assistant 

Location:- Allentown, Pennsylvania

Duration:- 12 Months

This role is hybrid at the Lehigh Service Center in PA.

 

Job Description:-


  • Serve as central point of contact for all incoming customer calls/emails

  • Address customer questions/concerns as much as possible

  • Delegate to appropriate individual/group if unable to address

  • Log customer calls and report out weekly

  • Assist schedulers with proactive customer contacts throughout job scheduling process

  • Provide clear guidance for customers on pre-job requirements (ex.

    Inspection due dates, physical work to be complete before work is executed, setting up new meter account, etc.)

  • Schedule customer appointments, issue reminders/confirmations

  • Maintain log of all communications to report out weekly

  • Provide other scheduler assistance as needed

  • Assist in creating work packets

  • Assist in processing bundled job cards

  • Remove job holds once verified

  • Create IVR appointments

  • Assist in WO close out

  • Schedule temp disconnects

  • Investigate property damage claims and schedule work if client liability is determined

     



Required Skill Profession

Other General



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    Unlock Your Scheduling Assistant Potential: Insight & Career Growth Guide


  • Real-time Scheduling Assistant Jobs Trends in Allentown, Pennsylvania, United States (Graphical Representation)

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  • Are You Looking for Scheduling Assistant Job?

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Integrated Resources, Inc adheres to the cultural norms as outlined by Expertini.

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    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying United States laws and regulations
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  • Interview Tips for Scheduling Assistant Job Success
    Integrated Resources, Inc interview tips for Scheduling Assistant

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    • Other Openings
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    Final Thought:

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