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Urgent! Scheduling Coordinator Job Opening In Pooler – Now Hiring Johnson Controls
***This is an onsite opportunity****
What you will do
Under direct supervision of the Market Resource Manager (Customer Service Dispatch Supervisor), receives and schedules customer calls for service.
Manages schedule of assigned technicians and mechanics.
Ensures schedule allows for timely completion of preventative maintenance and aligns with monthly forecasting goals.
Debriefs activities of assigned technicians/mechanics daily, coordinating with technicians/mechanics to resolve concerns quickly.
Assesses job completion and collaborates with Customer Billing Coordinators and Customer Support Coordinators to progress completed jobs through the appropriate business process.
How you will do it
Receives customer requests for unscheduled or scheduled service.
Coordinates labor scheduling to align technician to the appropriate customer and service need.
Communicates the action plan and services to be provided directly to the customer.
Ensures work has been performed to the customer’s expectations and performs follow-up with the customer, as needed.
Answers any customer inquiries and resolves or escalates customer issues, as appropriate.
Debrief activities daily
Ensures Technicians are provided daily schedules.
Maintains consistent communication with assigned Technicians.
Follows up on activities to ensure completion in an established timeframe.
Ensures that all customer account information required to support call management activities and scheduling of tasks are kept up to date in NxGen.
Scheduled Service Visits – on time
Parts ordering/PO creation support
Start-up support
Customer PO confirmation
WIP Management
Auto SR quotes
Reconcile exceptions (SIR and AP)
Attend weekly planning/scheduling meeting
Service + rewards
Assist with monitoring of time and expense reporting submission
Review and correct unassociated time for timesheets for technicians
Other duties and administrative activities as assigned.
What we look for
High school diploma or equivalent required, plus two to five years of service industry experience managing service operations and/or service scheduling.
Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.
Must have strong interpersonal skills to effectively communicate with both internal and external clients.
Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
Able to prioritize work activities based upon financial impact to desired business goals.
Able to influence diverse teams to accomplish tasks/goals.
Associates degree preferred
Experience and/or basic project accounting or costing principals is desired
HIRING HOURLY RANGE: $25-$34 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package.
For details, please visit the About Us tab on the Johnson Controls Careers site at
Johnson Controls International plc.
is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.
Material Recording, Scheduling, Dispatching, And Distributing Workers
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Unlock Your Scheduling Coordinator Potential: Insight & Career Growth Guide
Real-time Scheduling Coordinator Jobs Trends in Pooler, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Scheduling Coordinator in Pooler, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 42526 jobs in United States and 8 jobs in Pooler. This comprehensive analysis highlights market share and opportunities for professionals in Scheduling Coordinator roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Johnson Controls is currently hiring and seeking a Scheduling Coordinator to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Scheduling Coordinator Jobs Pooler.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Johnson Controls adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Scheduling Coordinator Jobs United States varies, but the pay scale is rated "Standard" in Pooler. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Scheduling Coordinator typically include Material Recording, Scheduling, Dispatching, And Distributing Workers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Scheduling Coordinator interview at Johnson Controls, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Johnson Controls's products or services and be prepared to discuss how you can contribute to their success.
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