Section Coordinator

Job description

Major/Essential Functions

Recruitment and Outreach (40%)

Serve as the primary representative for University Student Housing at on- and off-campus recruitment events, including Top Scholars Receptions, Raider Roadshows, Texas Tech Preview Day, admitted student events, and college fairs.

Coordinate all logistics for recruitment events and travel by working closely with internal staff and external partners to ensure adequate event coverage, timely preparation, and consistent delivery of housing information.

Develop, organize, and maintain all housing-related marketing and presentation materials for recruitment efforts, ensuring materials are accurate, aligned with university messaging, and tailored for each audience.

Collaborate with Undergraduate Admissions and campus partners to align messaging, support enrollment goals, and maximize outreach impact.

Train and prepare all staff participating in recruitment events to deliver a clear, consistent, and student-centered message on behalf of University Student Housing.

Campus Tour Coordination (40%)

Oversee the daily operations of housing tours, including scheduling, logistics, and coordination with Student Ambassadors to ensure tours are conducted professionally and consistently.

Prepare and maintain all related materials, presentations, and talking points.

Ensure all tour participants receive an informative, welcoming, and engaging experience that highlights the benefits and value of living on campus.

Create process to track and analyze tour attendance and engagement data, providing regular reports for leadership to improve recruitment strategies and outreach efforts.

Manage all aspects of the Showroom Success Program, including the recruitment and selection of student participants, coordination of marketing and promotional efforts, and ongoing collaboration with residents and facility staff to ensure showroom spaces are well-maintained, tour-ready, and reflective of departmental standards.

Department Support and Customer Service (20%)

Provide high-quality service to students, families, and campus partners by responding to inquiries with professionalism, accuracy, and empathy.

Support departmental initiatives and events such as move-in, move-out, room selection, and recruitment activities.

Represent the Welcome Center on departmental committees and contribute to special projects as assigned.

Ensure timely and effective communication of policy updates, procedural changes, and critical deadlines to internal and external stakeholders to support overall departmental goals and enhance the student experience.

About the University

Established in 1923, Texas Tech University is a Carnegie R1 (very high research activity) Doctoral/Research-Extensive, Hispanic Serving, and state-assisted institution.

Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students.

As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School.

The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce.

It is committed to enhancing the cultural and economic development of the state, nation, and world.

About Lubbock:Referred to as the “Hub City” because it serves as the educational, cultural, economic, and health care hub of the South Plains region, Lubbock boasts a diverse population and a strong connection to community, history, and land.

With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas.

Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities.

Lubbock’s Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.

Required Skill Profession

Business Operations Specialists