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Urgent! Security Operations Manager Job Opening In Boston – Now Hiring Internal Security Associates, LLC

Security Operations Manager



Job description


Security Operations Manager

Internal Security Associates, LLC (ISA) has a challenging position in our Armed Guard Division.

We are looking for an Operations Manager in the Greater Boston area with experience in the security and/or law enforcement field.


The Operations Manager role will accomplish department objectives by performing the following:

  • Managing staff, planning and evaluating department activities
  • Maintaining staff by recruiting, selecting, on-boarding, and training employees
  • Developing personal growth opportunities and accomplishing staff results by communicating job expectations, planning, monitoring, and appraising job results through coaching and counseling employees.

Requirements:

  • Significant Military and/or Law Enforcement experience
  • Active Class-A Massachusetts LTC
  • Completed Massachusetts Reserve Intermittent Academy or Mass Criminal Justice Training Council and additional relevant Law Enforcement Experience
  • The ability to demonstrate proficiency in handgun use through qualifications, courses, training, certifications, employment as an armed officer, or other means equivalent to Military or Police training.
  • At least two years of supervisory experience
  • At least two years of security experience
  • Basic computer skills

Responsibilities:

  • Schedule and assign officers, build jobs in company software
  • Schedule Inspectors
  • Schedule emergency requests
  • Assess and report client and/or officer issues
  • Collaborates with inspectors and officers in the field by enforcing quality and customer service standards
  • Reinforce positive morale and uphold company values
  • Analyze and resolve quality and customer services issues and recommend system improvements
  • Ability to mentor, train, and lead
  • Training officers
  • On-board new officers, i.e. initial training
  • Continued training
  • Be available Monday-Friday, weekends as needed
  • Other duties, as assigned

Manager skills

  • Proficient in Microsoft Suite and WinTeam
  • Performance management
  • Project management
  • Strong communication 
  • Coaching
  • Supervision
  • Results driven
  • Foster teamwork
  • Handles pressure
  • Giving feedback

#AMA



Internal Security Associates, LLC (ISA) is a security company experienced in providing Armed and Unarmed Security Officers in Boston and greater Massachusetts.




Required Skill Profession

Supervisors Of Protective Service Workers



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