Senior Ad Policy Manager, Advertising Trust Policy

Job description

Description
Amazon's advertising business is experiencing rapid growth, creating unique challenges in managing high-volume advertising submissions while maintaining exceptional customer experience and meeting advertiser demands.

We believe thoughtfully executed advertising enhances customer experience while delivering positive ROI for our advertising partners.

Key job responsibilities
• Develop and manage comprehensive policy sets, from conceptualization through implementation and monitoring
• Deliver clear risk assessments and high-quality written presentations to stakeholders and senior leadership
• Create business requirement documents for product teams to ensure policy compliance
• Foster collaborative relationships across Ad Trust Policy, Sales, Legal, PR, Public Policy, and other business units
• Manage high-risk and high-impact escalations alongside moderation and support teams
• Develop deep understanding of ad tech systems, particularly Amazon's infrastructure, to guide policy development

A day in the life
As a member of the Advertising Trust's Policy & Integrity team, you'll work across Amazon's business lines to shape customer experience and long-term strategy for Amazon Advertising.

Our team combines extensive online advertising experience with expertise in customer experience solutions, risk mitigation, and brand integrity.

We seek innovative, customer-obsessed individuals who think deeply about complex challenges.

About the team
The Ad policy team owns global ad policies across all Ad products and Amazon Publishers.

This dynamic team is an integral part of how we support Amazon Advertising and as such has touch points across multiple areas of our business.

We make a customer impact with every ad we serve and pride ourselves on doing so with a customer centric focus.
Basic Qualifications
• 7+ years' experience in content moderation, ad tech, product policy, or advertising policy roles
• Strong knowledge of current events affecting policy decisions
• Proven experience working with PR, Legal, and Public Policy teams in high-pressure environments
• Demonstrated ability to operate effectively in matrix organizations
• Track record of managing and communicating results to senior leadership
• Superior verbal and written communication skills
• Capacity to make complex decisions with limited data
Preferred Qualifications
• Advanced degree (Master's, JD, or MBA)
• Experience managing large-scale policy initiatives
• Strong background in metrics and data analysis
• Expertise in digital advertising policy, compliance, or legal matters

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.

Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation.

Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.

If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets.

The base pay for this position ranges from $124,600/year in our lowest geographic market up to $206,100/year in our highest geographic market.

Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Amazon is a total compensation company.

Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits .

This position will remain posted until filled.

Applicants should apply via our internal or external career site.

Required Skill Profession

Other General