Senior Analyst, Business Systems

Job description

Innovation starts from the heart.

At Edwards Lifesciences, we’re dedicated to developing ground-breaking technologies with a genuine impact on patients’ lives.

At the core of this commitment is our investment in cutting-edge information technology.

This supports our innovation and collaboration on a global scale, enabling our diverse teams to optimize both efficiency and success.

As part of our IT team, your expertise and commitment will help facilitate our patient-focused mission by developing and enhancing technological solutions.
This role plays a critical role in driving strategic decision-making and operational efficiency by analyzing complex data sets, identifying trends, and delivering actionable insights.

This role collaborates closely with cross-functional teams to understand business needs, develop analytical frameworks, and support key initiatives.

The Senior Analyst is expected to lead projects, mentor junior analysts, and contribute to the continuous improvement of analytical tools and processes.
Develops, implements, and sustains IT solutions to business problems to improve business processes, develop systems and policies, improve user proficiency, and promote system adoption in collaboration with key stakeholders.

**How you will make an impact:**
• Leads efforts to reengineer and optimize business processes and systems by assessing business needs and developing, proposing and implementing technology solution options.

Act as a Subject Matter Expert (SME) in business processes in the area of responsibility.
• Leads, identifies, designs, and implements information systems to meet business process requirements.
• Leads and manages enhancements and small to medium sized projects.
• Configures and tests systems to execute features, integration, and reporting.
• Serves as liaison between business process owners in Business Units, Functional Groups, Regions and IT.

Enable super-users (by training and performing knowledge transfer) to leverage IT systems for business process automation and optimization
• Works with stakeholders in developing ROI based business cases for enhancements and small projects.
• Other duties as assigned by Leadership

**What you'll need (Required):**
• Bachelor's Degree in computer science or related field, 4 years’ experience related experience OR
• Master's Degree or equivalent in computer science or related field, 2 years’ experience related experience

**What else we look for (Preferred):**
• Strong ability to manage and deal with different cultures and nationalities
• Strong analytical and logical problem-solving skills
• Strong interpersonal relations, written & verbal communication skills
• Organizational and project management skills a plus
• Possess and display sound judgment; initiative; flexibility and detail-orientation
• Ability to develop and maintain business and technical documentation
• Provide mentorship to lower level Business System Analysts
• Strong documentation skills
• Competent in handling multiple tasks with attention to detail, and perform duties with minimal supervision
• Ability to adapt to new technologies
• Ability to adapt to rapidly changing environment
• Ability to map, troubleshoot, and optimize interfaces with multiple systems
• Experience working in complex, matrixed and global business environment
• Experience managing small to medium IT projects
• Experience with FDA guidelines for Software Quality and Systems Validation required
• Experience with Good Manufacturing/Good Documentation Practices (GxP) processes required
• Proven expertise in usage of MS Office Suite
• Strong documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
• Prior experience working in complex global business environment
• Prefer experience with FDA guidelines for Software Quality and Systems Validation is a plus
• Substantial understanding and knowledge of enterprise information systems such as ERP, PLM, CRM, QMS, etc (such as JDE, SAP), PLM (TeamCenter, Agile), MES (such as CAMSTAR, APRISO, etc), CRM (such as Salesforce.com) APS (such as JDA, Manugistics, i2, SAP), QMS (such as Pilgrim, TrackWise, Master Control), LIMS (such as Labware), Calibration and Maintenance (such as Blue Mountain or Maximo) preferred
• Experience with identifying, integrating, and managing SaaS solutions and external vendors
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Edwards is an Equal Opportunity/Affirmative Action employer including protected Veterans and individuals with disabilities.

**COVID Vaccination Requirement**

Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them.

As such, all patient-facing and in-hospital positions require COVID-19 vaccination.

If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement.

This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.

Required Skill Profession

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