Senior Associate, Client Operations

Job description

**Company description**

Spark Foundry is a global media agency that exists to bring HEAT – Higher Engagement, Affinity, and Transactions – to brands.

By combining flawless media fundamentals with aggressive innovation, Spark inspires consumers to pay more attention, to care more about our clients’ brands, and to buy more products and services from them.

Balancing the nimble spirit of a startup with the powerhouse soul of Publicis Media, Spark Foundry delivers the best of both worlds to a client roster that spans some of the world’s best and most beloved brands and companies.

We combine boutique-caliber insights and service with the buying clout and first-look access of a global leader, bringing the heat to challenger brands that want to act like giants, and to giant brands that want to act like challengers.

With a bottom-up culture that celebrates diversity and aims for all voices to be heard, Spark has become a magnet for the industry’s best talent, with one of the best retention rates in the industry.

And by applying a whole-person approach to professional and personal development, Spark develops a workforce that is well prepared for today’s challenges, and also poised to create meaningful careers in the years to come.

Because we know that heat arises the intersection of complementary forces, our professionals come from myriad disciplines and backgrounds: data, analytics, and insights, content and creative production, communications and strategy, finance and marketing, and sociology, psychology, and other liberal arts disciplines.

**Overview**

The Senior Associate, Client Operations will be part of a growing Client Operations team on a well-known client.

This position has tremendous learning potential and provides the opportunity to work on a high-energy, highly visible account.

The Senior Associate supports the Operations Associate Director and Operations Supervisor with processes, systems management and general operations tasks as delegated.

The person in this position will become very familiar with billing processes and reporting.

The ideal candidate is someone with an analytic mindset, proactive problem-solving skills, and an eye for detail.

**Responsibilities**

+ Assist the Operations Supervisor with miscellaneous Operations tasks and projects
+ Project-manage large teams for specific deliverables on a monthly or ad hoc basis
+ Work with entire investment team to lead monthly processes internally and externally
+ Pull and compile data monthly or as-needed
+ Provide system support and access control for MediaTools and MBOX

**Qualifications**

+ 1+ year experience in operations, finance, project management or data analysis, preferably in a media agency or advertising agency
+ Understands and can meet deadlines
+ Flexible and able to adapt to change in a fast-paced and constantly-changing environment
+ Able to multitask and take on a variety of projects
+ Must be pro-active, curious, and a creative problem solver
+ Strong math and analytical skills
+ Advanced MS Excel skills
+ Excellent project management skills
+ Excellent organizational skills and attention-to-detail a must
+ Demonstrated critical-thinking and problem-solving abilities
+ Positive, solution-oriented attitude
+ Able to work successfully with teams and different personalities
+ Familiarity with the MediaTools planning tool is a plus

**Additional information**

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger.

It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization.

We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive.

Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com .

Compensation Range: $ 49,305 - $ 65,415 annually.

This is the pay range the Company believes it will pay for this position at the time of this posting.

Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met.

Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met.

For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off.

The Company anticipates the application deadline for this job posting will be 11/11/2025

All your information will be kept confidential according to EEO guidelines.

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Required Skill Profession

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