Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Senior Business Analyst Enterprise Digital Solutions.
United States Jobs Expertini

Urgent! Senior Business Analyst - Enterprise Digital Solutions Job Opening In Charlotte – Now Hiring First Citizens Bank

Senior Business Analyst Enterprise Digital Solutions



Job description

Overview

This is a remote role that may only be hired in North Carolina.

The First Citizens Bank Enterprise Digital Solutions product management team is looking for a Senior Business Analyst (Product Owner) to support all lines of business including Commercial, Small Business and Consumer in delivering the vision and roadmap for our digital onboarding solutions.

The vision involves transforming client lifecycle management into an effortless yet compliant digital onboarding experience that fuels new growth for the bank, deepens client trust and unlocks efficiency at scale.

You will collaborate with cross-functional teams to ensure our products meet client needs throughout the end-to-end client lifecycle and align with our enterprise strategy and objectives.

This role will contribute to creating a centralized function that enables product capabilities and services that can be leveraged across an omni-channel experience, enabling seamless client interactions and a unified user experience.


Responsibilities

  • Contribute to prioritizing the backlog, collaborating with the Agile team to pull in ready stories as applicable.
  • Collaborate with the UI/UX team to translate business needs into the client and associate facing applications.
  • Write detailed user stories with clear business requirements that align with high-level epic objectives.
  • Facilitate refinement sessions with cross-functional partners to ensure stories are well-understood and actionable.
  • Revise stories based on input from client partners, research findings, or evolving business needs.
  • Update stories based on technical requirements.

  • Incorporate Developer feedback into story updates to ensure alignment with technical solutions.
  • Ensure the product meets readiness criteria before release through validation & stakeholder coordination.
  • Contribute to defining and evolving the product vision & roadmap.
  • Leverage user feedback, business metrics, and analytics to inform priorities and assess progress, risks, & delivery timelines.
  • Identify and implement process improvements through retrospectives to enhance product development efficiency and quality.
  • Lead triage for all production issues, ensuring prompt resolution and minimal business impact.
  • Assess and prioritize incidents based on severity, urgency, and client impact and coordinate with Operations, IT, and stakeholders to expedite resolution.


  • Qualifications

    Bachelor's Degree and 6 years of experience OR High School Diploma or GED and 10 years of experience

    Preferred Skills:

  • Strong understanding of Agile methodologies and experience working in Agile teams.
  • Excellent communication and interpersonal skills to collaborate effectively with stakeholders and vendors.
  • Experience supporting digital onboarding or digital banking applications.
  • Experience configuring or administering SaaS software applications.
  • Ability to analyze data and make informed decisions.
  • Strong problem-solving skills & ability to identify challenges and devise effective solutions.
  • Experience with product management tools (e.g., JIRA and Confluence).
  • User-centric thinking; understanding user needs and translating them into product requirements.
  • Understanding of IDV/KYC regulations and requirements needed for compliant onboarding.
  • Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.

    More information can be found at benefits.

  • Contribute to prioritizing the backlog, collaborating with the Agile team to pull in ready stories as applicable.
  • Collaborate with the UI/UX team to translate business needs into the client and associate facing applications.
  • Write detailed user stories with clear business requirements that align with high-level epic objectives.
  • Facilitate refinement sessions with cross-functional partners to ensure stories are well-understood and actionable.
  • Revise stories based on input from client partners, research findings, or evolving business needs.
  • Update stories based on technical requirements.

  • Incorporate Developer feedback into story updates to ensure alignment with technical solutions.
  • Ensure the product meets readiness criteria before release through validation & stakeholder coordination.
  • Contribute to defining and evolving the product vision & roadmap.
  • Leverage user feedback, business metrics, and analytics to inform priorities and assess progress, risks, & delivery timelines.
  • Identify and implement process improvements through retrospectives to enhance product development efficiency and quality.
  • Lead triage for all production issues, ensuring prompt resolution and minimal business impact.
  • Assess and prioritize incidents based on severity, urgency, and client impact and coordinate with Operations, IT, and stakeholders to expedite resolution.


  • Bachelor's Degree and 6 years of experience OR High School Diploma or GED and 10 years of experience

    Preferred Skills:

  • Strong understanding of Agile methodologies and experience working in Agile teams.
  • Excellent communication and interpersonal skills to collaborate effectively with stakeholders and vendors.
  • Experience supporting digital onboarding or digital banking applications.
  • Experience configuring or administering SaaS software applications.
  • Ability to analyze data and make informed decisions.
  • Strong problem-solving skills & ability to identify challenges and devise effective solutions.
  • Experience with product management tools (e.g., JIRA and Confluence).
  • User-centric thinking; understanding user needs and translating them into product requirements.
  • Understanding of IDV/KYC regulations and requirements needed for compliant onboarding.
  • Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates.

    More information can be found at benefits.


    Required Skill Profession

    Business Operations Specialists



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your Senior Business Potential: Insight & Career Growth Guide


    • Real-time Senior Business Jobs Trends in Charlotte, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Senior Business in Charlotte, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 217393 jobs in United States and 2744 jobs in Charlotte. This comprehensive analysis highlights market share and opportunities for professionals in Senior Business roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Senior Business Analyst Enterprise Digital Solutions Job?

      Great news! is currently hiring and seeking a Senior Business Analyst Enterprise Digital Solutions to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at First Citizens Bank adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Senior Business Analyst Enterprise Digital Solutions Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Charlotte. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Senior Business Analyst Enterprise Digital Solutions?

      Key qualifications for Senior Business Analyst Enterprise Digital Solutions typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for Senior Business Analyst Enterprise Digital Solutions?

      To improve your chances of getting hired for Senior Business Analyst Enterprise Digital Solutions, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for Senior Business Analyst Enterprise Digital Solutions Job Success
      First Citizens Bank interview tips for Senior Business Analyst   Enterprise Digital Solutions

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the First Citizens Bank's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Senior Business Analyst Enterprise Digital Solutions interview at First Citizens Bank, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the First Citizens Bank's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for Senior Business Analyst Enterprise Digital Solutions Positions

      Setting up job alerts for Senior Business Analyst Enterprise Digital Solutions is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!