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Senior Consultant | Infra_ToolAdministration-ITSM | ServiceNow Job Opening In Austin Texas – Now Hiring IMCS Group Inc


Job description

Company Description: IMCS Group is one of the fastest growing MWBE (Minority Woman Owned Enterprise) staffing firms in the U.S. We focus on bringing a Diversity Recruitment approach to Fortune 500 companies within North America and EMEA region contingent labor programs.

 IMCS Group excels in providing top talent in IT, Healthcare, Engineering, Finance, Light Industrial, Contact Center, and Clerical.

 We have offices in the US, Canada, Mexico, and India in which we can provide support to our clients.

Description: Client: Apple



Do you have a pre-identified candidate?

New sourcing?

Existing Subcon?

NO, this is a new sourcing


Do you have a preferred interview schedule?:

NO


Would you require the candidates to meet you for an in-person interview?:

Yes, in person interview is mandatory with the client team


Is Skype/WebEx interview OK?:

The initial internal interview can be over Webex, but client interview will be face-to-face.


Work Location with ZIP:

507 E Howard Ln, Building 1, Suite 200, Austin, TX 78753


Is remote work an option?:

Hybrid mode of work


If remote work, please indicate how many days are required to be in the office and remote:

Candidate needs to work from office for 3 days a week, 2 days in WFH


Chance to be perm?:

- Yes.

After 6 months based on




Performance Expectations:



Technical Hiring Criteria (Must Haves)



" Top 3 Required skills:

Service Now, Unix, Oracle SQL


" Years of experience in each of the must-have skills:

Service Now : 5-8 years
Unix : 3-5 years
Oracle SQL : 5-8 years


" Any Certifications required:

Service now certified system administrator is a mandatory certification.

Other micro certifications in HRSD/ITSM/CSDM could be beneficial


Any additional information you would like to share about the project specs/nature of work:

The role is for production support for a top client in the IT industry.

Candidate is expected to be on shift during weekdays and some of the weekends.

Since the project is on-prem, this team handles all the operational and maintenance activities.

This gives an edge to the candidate to be involved in other technologies like Unix and SQL, unlike the industry standard projects.

Also, the tool and its implementation is customised by the client, which also gives the candidate a very good scope for learning service now.

Although it is production support, this team handles code fixes and minor enhancements, which is an edge over other implementations.

EEOC Disclaimer: IMCS Group is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

IMCS Group is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated, and promoted based on their contributions to our Company.

Required Skill Profession

Other General


  • Job Details

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