Senior Director, Software Engineering – Technology Operations

Job description

Job Family
IT - Development


About Us

At Transamerica, hard work, innovative thinking, and personal accountability are qualities we honor and reward.

We understand the potential of leveraging the talents of a diverse workforce.

We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.




Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.




   


Who We Are


 


We believe everyone deserves to live their best life.

More than a century ago, we were among the first financial services companies in America to serve everyday people from all walks of life .





Today, we’re part of an international holding company, with millions of customers and thousands of employees worldwide.

Our insurance, retirement, and investment solutions help people make the most of what’s important to them.





We’re empowered by a vast agent network covering North America, with diversity to match.

Together with our nonprofit research institute and foundation, we tune in, step up, and are a force for good — for our customers and the communities where we live, work, and play.

United in our purpose, we help people create the financial freedom to live life on their terms.





What We Do


Transamerica is organized into three distinct businesses.

These include 1) World Financial Group, including Transamerica Financial Advisors, 2) Protection Solutions and Savings & Investments, comprised of life insurance, annuities, employee benefits, retirement plans, and Transamerica Investment Solutions, and 3) Financial Assets, which includes legacy blocks of long term care, universal life, and variable and fixed annuities.

These are supported by Transamerica Corporate , which includes Finance, People and Places, General Counsel, Risk, Internal Audit, Strategy and Development, and Corporate Affairs, which covers Communications, Brand, and Government and Policy Affairs.




Transamerica employs nearly 7 ,000 people.

It’s part of Aegon, an integrated, diversified, international financial services group serving approximately 23.9 million customers worldwide.

* For more information, visit transamerica.com .





Job Description Summary
The Senior Director of Software Engineering World Financial Group Technology provides leadership in the development of new web and cloud technologies to support an agile digital business specifically focused on World Financial Group Operations.

Define enterprise web and cloud strategies, grow capabilities, and develop the team by providing technology vision and leadership, career development, and mentoring in design, framework and platform decisions.

Define and communicate delivery plans, manage team budgets, and partner with leaders in key business and IT groups to deliver value through efficient use of development resources.

Job Description

Responsibilities

+ Provide technical guidance and leadership to the development teams to deliver quality solutions utilized by multiple lines of business.

Continue to drive the team toward delivery of the best end to end design solutions for the enterprise.

+ Interact with executive management to develop strategic direction for the department and functional areas.

+ Partner with executive leadership and stakeholders at all levels of the organization.

Provide clear direction by translating strategic priorities and goals into defined tactical action plans and milestones.

Work with cross functional leaders to understand and influence business strategy, set priorities, and define technology goals.

+ Act as a strategist and champion for enterprise architecture and design principles.

+ Lead white board discussions and presentations with key stakeholders, executive leadership, and enterprise architecture team.

+ Identify opportunities to utilize third-party software development frameworks, open source libraries, and APIs in agile, and speed to market focused development for business partners.



+ Ensure high quality service is achieved by providing oversight, monitoring key performance indicators, internal controls, and keeping abreast of market events and industry changes.

Bring a passion to stay on top of technical trends, experiment with new technologies, and participate in internal and external technology communities.

+ Act quickly and appropriately to solve problems, bring clarity, and minimize the impact of unforeseen circumstances.

+ Drive a culture of change and innovation which constructively challenges the status quo and leads to prudent experimentation.

Have a growth mindset with the ability to adopt new practices and spearhead adoption.

+ Oversee the quality, delivery, performance, cost, and scope for cloud and web development initiatives.

+ Develop staff through coaching, provide timely performance feedback and assessments and establish performance and development plans.

Mentor current and future leaders, ensuring a constantly rising bar in technical excellence and professional growth.


Qualifications

+ Bachelor’s degree in computer science, information systems, math, engineering, or other technical field, or equivalent experience

+ Twelve years of experience with database design techniques/philosophies, modern distributed applications, and microservices

+ Ten years of experience in delivery of large-scale design projects involving interaction with a broad spectrum of enterprise operational functions

+ Eight years of experience managing a diverse team and leading cross-functional teams.

+ Strong background in the execution of DevOps methodologies and continuous integration/continuous deliver, and accomplishments in architecture and strategy.

+ Experience managing vendor relationships, including product/service evaluation, contract negotiations, and on-going relationship management

+ Familiarity with modern UI development frameworks (e.g. Angular, React, Vue.js) and web technologies (e.g. HTTP, HTML, JS, CSS)

+ Results oriented with a strong customer focus

+ Strong communication skills to delivery highly relevant and effective information to the Board, executives, and employees.

+ Ability to synthesize ambiguous and complex information in a way the leads to substantive actionable outcomes.

+ Proactive mindset to drive change, question assumptions and push for innovation solutions.

+ Ability to work as part of a team and independently

+ Analytical and problem-solving skills

+ Technical communication skills and the ability to present information to all levels of the organization

+ Problem-solving and technical communication skills

+ Ability to work in a highly matrixed environment and identify, define, and resolve organizational issues

+ Creative analytical thinker

+ Ability to prioritize workload to meet tight deadlines


Preferred Qualifications

+ Master’s degree

+ Experience with advanced analytics and machine learning concepts and technology implementations

+ Understanding of big data and real time data processing architecture and ecosystems and integrations

+ Experience with solution architecture and implementation

+ Technology or platform certifications ( e.g. AWS, Microsoft)

+ Experience with Telephony solutions ( e.g. Avaya, AWS Connect, Microsoft)

+ Experience with Workflow solutions ( e.g. Appian, AWD, Pega)

+ Knowledge of the financial services industry


Working Conditions

+ Hybrid Office environment (Philadelphia, Denver, Baltimore, Cedar Rapids)

+ Work outside of normal business hours may be required

+ Frequent travel


Compensation

+ The Salary for this position generally ranges between $200,000 - $250,000 annually.

Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors including qualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs.

Salary may vary above and below the stated amounts, as permitted by applicable law.

+ Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company’s discretion.




Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.




This job description is not a contract of employment nor for any specific job responsibilities.

The Company may change, add to, remove, or revoke the terms of this job description at its discretion.

Managers may assign other duties and responsibilities as needed.

In the event an employee or applicant requests or requires an accommodation in order to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.



What We Offer
For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees .




Compensation Benefits
+ Competitive Pay
+ Bonus for Eligible Em ployees



Benefits Package
+ Pension Plan
+ 401k Match
+ Employee Stock Purchase Plan
+ Tuition Reimbursement
+ Disability Insurance
+ Medical Insurance
+ Dental Insurance
+ Vision Insurance
+ Employee Discounts
+ Career Training & Development Opportunities




Health and Work/Life Balance Benefits
+ Paid Time Off starting at 160 hours annually for employees in their first year of service.
+ Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
+ Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
+ Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of s ervice at the time of birth, placement of an adopted child, or placement of a foster care child.
+ Adoption Assistance
+ Employee Assistance Program
+ College Coach Program
+ Back-Up Care Program
+ PTO for Volunteer Hours
+ Employee Matching Gifts Program
+ Employee Resource Groups
+ Inclusion and Diversity Programs
+ Employee Recognition Program
+ Referral Bonus Programs




Inclusion & Diversity 


 


We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals.

We’re thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads , and Top 75 Companies for Executive Women.




 


To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs.

This includes our company - sponsor ed, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity.

ERGs are open to all employees .

They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.




  


Giving Back 


 


We believe our responsibilities extend beyond our corporate walls.

That's why we created the Aegon Transamerica Foundation (https://www.transamerica.com/why-transamerica/aegon-transamerica-foundation) in 1994.

Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.

 


 


Transamerica’s Parent Company 


Aegon (http://www.aegon.com/) acquired the Transamerica business in 1999.

Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives.

As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.

 


* As of December 31, 2023



At Transamerica, hard work, innovative thinking , and personal accountability are qualities we honor and reward.

We understand the potential unleashed by leveraging the talents of a diverse workforce.

We embrace an environment where employees enjoy a balance between their careers, families, communities, and personal interests.




Ultimately, we appreciate the uniqueness of a company where talented professionals work collaboratively in a positive environment — one focused on helping people look forward and plan for the best life possible while providing tools and solutions that make it easier to get there.




   


Transamerica is a part of A egon , an integrated, diversified, international financial services group .

The A egon companies employ over 2 1,500 people and have approximately 31.7 million customers .

* For more information, visit   www.transamerica.com .




* As of December 31, 2022


For more information about Transamerica’s privacy practices, click here.

(https://transamerica.com/sites/default/files/files/e070d/job_app_0123.pdf)

Required Skill Profession

Other General