Senior Enterprise Systems Engineer (Hybrid)

This position will be responsible for designing, setting up, managing and continually upgrading the College’s hybrid server infrastructure (Internal and Cloud based servers).

This includes physical and virtual servers, server-based applications, services and cloud service platforms such as AWS and Azure.

The primary focus will be Infrastructure as Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS) including (but not limited to) databases, servers, server-based applications, operating systems, scripting, etc.

Full-time Employee Benefits include :  medical and dental insurances, retirement plans, paid time off, educational benefits for employees and dependents at Penn College and Penn State University, and more.

For additional information, .

Education :

-Bachelor’s Degree in Information Technology or related field.

(Minimum) 

-IT certification(s) directly related to deploying and maintaining windows servers and/or server-based applications.

(Desired) 

-IT Certification(s) directly related to managing and maintaining cloud services platforms, etc.

(Desired)

-ITIL Foundation Training Certification (Desired)

-Master’s degree in Information Technology or related field.

(Desired)

Experience:

-Five (5) years of experience setting up and maintaining Microsoft servers, server-based applications and services such as (but not limited to) directory services, file and print services, e-mail, database, web, FTP, NTFS permissions, shares, Group Policy, DNS, and DHCP.

(Minimum) 

-Experience working with the currently supported versions of the Windows Server operating system.

(Minimum) 
-Experience managing cloud services platforms.

(Minimum) 

-Experience working with VMware ESXi and server virtualization.

(Minimum) 

-Experience in troubleshooting Windows server-related problems.

(Minimum)
-Experience using the Microsoft Office Suite of Applications.

(Minimum) 
-Experience in setting up and maintaining enterprise single sign-on technologies and solutions.

(Minimum)
-Experience in setting up and maintaining enterprise level storage solutions.

(Minimum)
-Experience with enterprise backup applications for both on-premises and cloud-based implementations.

(Minimum) 

-Experience in administering Microsoft 365.

(Desired) 

-Experience administering Microsoft Azure.

(Desired) 

-Experience administering Amazon Web Services.

(Desired) 

-Experience with PowerShell.

(Desired)

-Experience administering SharePoint Online.

(Desired) 

-Experience supporting any of the specialized third-party applications the College currently uses.

(Desired)

Abilities and Skills:

-Ability to identify and solve problems in concise and practical ways.

(Minimum)

-Ability to work under limited supervision.

(Minimum) 

-Ability to communicate effectively both orally and in written form.

(Minimum)

-Commitment to continuing professional development.

(Minimum) 

-Possession of valid driver’s license.

(Minimum)

Design, setup, configure, manage and upgrade new and existing servers, server-based applications, and services.

(Essential) 

-Design, setup, configure, upgrade and manage new and existing cloud-based applications, and services.

(Essential) 

-Assist in the design, configuration, management, and maintenance of Active Directory.  (Essential) 

-Provide support for all College server-based applications/services such as (but not limited to), directory services, file and print services, e-mail, database, web, FTP, NTFS permissions, shares, and DNS/DHCP.

(Essential) 

-Troubleshoot and repair hardware and software related problems on College hybrid server infrastructure.

(Essential) 

-Perform the duties of Identity and Access Management Specialist in their absence.

(Essential) 

-Build and maintain systems that maintain a high level of reliability, scalability, and availability for applications and services running on College servers.

(Essential) 

-Analyze, monitor and evaluate operational effectiveness of College servers and cloud-based services on a regular basis using various network and server monitoring tools.

(Essential) 

-Maintain and monitor an effective server backup strategy that protects the College’s data and ensures efficient data recovery in the event of server failure, disaster, or loss of data.

(Essential) 

-Provide tier 3 support for IT related problems.

(Essential) 

-Provide technical support for specialized hardware such as (but not limited to) vending controllers, ID card readers, bar code scanners, POS registers, and other devices used to support third party applications.

(Essential) 

-Provide consistent and accurate documentation pertaining to the setup and configuration of all College servers, server-based applications, and cloud-based services.

(Essential)  

-Evaluate and recommend selections of new server hardware and software to the Director.

(Essential) 

-Setup, configure, and maintain server-based databases.

(Essential) 

-Work closely with other areas in the evaluation, selection, installation, operation, maintenance, and support of server-based applications.

(Essential)

 -Work closely with the Director of Enterprise Systems and other Systems Engineers in developing and designing new server infrastructure solutions.

(Essential) 

-Maintain current knowledge of the Information Technology Services field by attending seminars/workshop and reading current literature.

(Essential) 

Physical Standards:

-Must be capable of lifting and carrying computer/server hardware not to exceed 50 lbs. 

Special Job Features:

-This position is hybrid which combines remote work and on-site presence.

While remote work is a part of the role, there is an expectation for employees to be able to commute to the office within one hour.
-Occasional travel to other PCT campuses/sites.

-Some evening and weekend work will be required. 

-This position will have on-call time scheduled during non-business hours. 

-This position is subject to a background check.

This is not a complete itemization of all facets of this position.

This job description is not an employment agreement or contract.

The College has the exclusive right to alter this job description at any time without prior notice.

Penn College is committed to equal opportunity and the diversity of its workforce.