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Senior Event Services Technician - Audio Visual, Event Technology Job at Pinnacl Job Opening In San Diego – Now Hiring Pinnacle Live


Job description

Overview


Pinnacle Live is a premium, in-house AV partner.

We elevate live event expectations for people and venues who demand better.

With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events.

The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen.

Weu2019re looking for those people.

Pinnacle Live is a Collaborative Crusader.

We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.


Job Summary


The Senior Event Services Technician is responsible for assisting with the floor operations, including setup, strike and operation of intermediate to advanced technology solutions in a hotel or hospitality environment with a focus on delivering unmatched customer service to our guests and clients.


Responsibilities



  • Ensure all event sets and strikes are completed according to Company SOPs

  • Operate intermediate technology solutions and troubleshoot if issues arise

  • Act as leader and mentor to other technicians and team members

  • Greet guests/clients before event and provide clear instructions on how to operate equipment

  • Provide continued communication with client to ensure success of all events

  • Follows through on all client requests

  • Look for opportunities to enhance clients event

  • Maintain accurate client event information within the Companyu2019s business systems

  • Review daily invoices with client and obtain clientu2019s signature on invoice(s)

  • Comply with all Company security and safety measures and be constantly aware of the property inventory and location of equipment and ensure inventory is secure from theft and /or damage

  • Ensure all inventory is in good working order and rental condition

  • Ensure any lost stolen or damaged equipment is immediately reported to management

  • Make sure all Company occupied areas are clean, organized, and up to Company standards

  • Continually work toward enhancing and improving technical skills including audio, video/data, staging and computer operation and networking

  • Comply with all Company policies and procedures

  • Other duties as assigned


Education & Experience



  • High School Graduate or equivalent

  • Minimum of two (2) years0 experience in the audio visual and/or hospitality industry

  • Computer proficiency (hardware, software and networking)


Required Skills & Knowledge


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed herein are representative of the knowledge, skill, and/or ability required.



  • Strong technical aptitude

  • Good working knowledge of computer hardware and software

  • Planning ability; able to plan prioritize

  • Strong interpersonal skills

  • Excellent verbal and written communication skills

  • Excellent organizational skills and attention to detail

  • Strong team player orientation

  • Commitment to best-in-class customer service for internal and external stakeholders

  • Professional appearance


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Physical Demands



  • Sit at a desk

  • Stand or walk for long periods, including up and down stairs

  • Consistently bend and stoop

  • Use hands to hold, handle, or feel

  • Reach with hands and arms

  • Talk, hear and communicate

  • Lift up to 50 pounds occasionally


Benefits



  • Generous time off with PTO, holidays and sick/personal days

  • 401k with a contribution match

  • Insurances; health, vision, dental and more


Pinnacle Live is an E-verify and Equal Employment Opportunity Employer


Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions.

We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive.

We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.


Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members.

We strive to create an environment where we actively embrace all forms of diversity.


Seniority level



  • Mid-Senior level


Employment type



  • Other


Job function



  • Design, Art/Creative, and Information Technology


Industries



  • Events Services


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Required Skill Profession

Media And Communication Equipment Workers


  • Job Details

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Pinnacle Live interview tips for Senior Event Services Technician   Audio Visual, Event Technology Job at Pinnacl

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Research: Learn about the Pinnacle Live's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Senior Event Services Technician Audio Visual, Event Technology Job at Pinnacl interview at Pinnacle Live, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Pinnacle Live's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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