ESSENTIAL DUTIES AND RESPONSIBILITIES
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.
Bachelor's degree and eight years of experience in development or production support or an equivalent combination of education and work experience.
2.
Deep specialized and/or broad functional knowledge.
3.
Sound understanding of business and organizational strategies and processes.
4.
Ability to interpret internal and external business challenges and recommend best practices.
5.
Ability to lead complex projects.
6.
Sophisticated analytical skills and the ability to solve complex technical and business problems.
7.
Ability to influence others at senior levels to adopt a new perspective.
Preferred Qualifications:
• 8+ years of experience in infrastructure engineering, DevOps, or SRE roles.
• Strong knowledge of infrastructure domains: compute, storage, networking, virtualization, containerization.
• Experience with automation tools such as Terraform, Ansible, GitLab CI/CD, or similar.
• Familiarity with non-functional requirements (NFRs) and their impact on system design and operations.
• Strong understanding of release management, infrastructure readiness, and run-time reliability.
• Experience contributing to operational readiness, including monitoring, support models, and DR.
• Proven ability to collaborate across disciplines, lead solution discussions, and mentor junior engineers.
• Excellent communication skills and a bias toward action and ownership.
• Exposure to frameworks like Permit to Operate, Design Reviews, or Run Readiness models.
• Experience working in a regulated industry (e.g., financial services, healthcare, utilities).
• Hands-on with Grafana, Prometheus, AppDynamics, Dynatrace, ThousandEyes, Splunk, ServiceNow, or related tools.
OTHER JOB REQUIREMENTS / WORKING CONDITIONS
Sitting
Frequently (25% - 50% of the time)
Lifting
Up to 25 lbs.
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
Manual Dexterity / Keyboarding
Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.
Availability
Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.
Travel
Up to 25%
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.
Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays.