Senior IS Program Manager

Job description

**Description**



**Senior IS Program Manager, Revenue Cycle Operations**



**The Senior IS Program Manager position advises, consults, and manages one or more large, complex programs that span one division and/or functional area in Information Technology.

They rely on extensive knowledge and experience to plan, organize, direct, and supervise teams and program activities in a way that achieves program objectives.

They lead processes to accomplish program objectives, manage change, and resolve issues that span across multiple programs.

They enable collaboration across teams and stakeholders and lead through influence.**



**Providence caregivers are not simply valued – they’re invaluable.

Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect.

Your voice matters here, because we Providence know that to inspire and retain the best people, we must empower them.**



**Providence supports 100% virtual work for residents located in the following areas:**



+ Alaska

+ Washington

+ Oregon

+ Montana

+ California

+ Texas: Lubbock

+ Texas: Levelland

+ Texas: Plainview



**Required qualifications:**



+ Bachelor's Degree in Project Management, Business, Healthcare Administration, Clinical Operations or Information Technology -OR- a combination of equivalent education and experience

+ 8 or more years of Information Technology and/or Healthcare Industry experience

+ 8 or more years of experience in the project/program management field

+ 1 or more years of relevant portfolio management experience

+ Expertise and experience with Project Management methodology based upon project management principles, including experience implementing and facilitating complex decision-making structures among multiple executive stakeholders with varied interests and priorities

+ Demonstrated experience as a speaker in a professional presentation environment, such as conferences and association meetings

+ Experience with vendor/contract management and negotiations

+ Development and execution experience with business development, marketing, communications, financial planning, and benchmarks/metrics in support of improved quality and process design



**Preferred qualifications:**



+ Master's Degree in Information technology, business management, healthcare admin or clinical field

+ Coursework/Training: Project Management methodologies

+ Upon hire: Project Management (PMI) Certification

+ Upon hire: Certified Associate in Project Management (PMI) Certification

+ Upon hire: Certifications in process optimization such as Six Sigma, Lean, CQIA, or other nationally recognized program

+ Upon hire: PgMP (Program Management Professional)

+ 8 or more years of finance and revenue cycle experience

+ 6 or more years of working in the healthcare industry

+ 3 or more years of Revenue Cycle Reporting

+ Revenue Cycle Management Expertise: Deep understanding of billing, coding, claims processing, denials management, and reimbursement methodologies

+ Data Analytics & Financial Acumen: Ability to interpret financial data, identify trends, and make strategic decisions to optimize revenue and reduce costs

+ Program & Project Management: Skilled in leading cross-functional initiatives, managing timelines, budgets, and resources effectively

+ Stakeholder Engagement: Communicating effectively with clinical, financial, and IT teams to align goals and drive change.

+ Big Picture Thinking: Connecting revenue cycle operations to broader organizational goals and healthcare trends

+ Change Management: Leading teams through transitions, whether due to regulatory shifts, system upgrades, or organizational restructuring



**Salary Range by Location:**  



+ AK: Anchorage: Min: $60.92, Max: $96.18 

+ AK: Kodiak, Seward, Valdez: Min: $63.50, Max: $100.26 

+ California: Humboldt: Min: $63.50, Max: $100.26 

+ California: All Northern California - Except Humboldt: Min: $71.25, Max: $112.48 

+ California: Southern California: Min: $63.50, Max: $100.26 

+ Montana: Except Great Falls: Min: $49.05, Max: $77.43 

+ Montana: Great Falls: Min: $46.47, Max: $73.36 

+ Oregon: Non-Portland Service Area: Min: $56.79, Max: $89.66 

+ Oregon: Portland Service Area: Min: $60.92, Max: $96.18 

+ Texas – Lubbock, Levelland, Plainview: Min: $46.47, Max: $73.36 

+ Washington: Western: Min: $63.50, Max: $100.26 

+ Washington: Southwest - Olympia, Centralia: Min: $60.92, Max: $96.18 

+ Washington: Clark County: Min: $60.92, Max: $96.18 

+ Washington: Eastern: Min: $54.21, Max: $85.59 

+ Washington: Southeastern: Min: $56.79, Max: $89.66 



**Why Join Providence?**



Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.

We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.



**About Providence**

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others.

We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.

Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.

As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.



The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.



Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more.

Learn more at providence.jobs/benefits.



Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.



**About the Team**

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.

We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.



Providence is proud to be an Equal Opportunity Employer.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
**Requsition ID:** 391344
**Company:** Providence Jobs
**Job Category:** IT Administration
**Job Function:** Information Technology
**Job Schedule:** Full time
**Job Shift:** Day
**Career Track:** Business Professional
**Department:** 4011 SS TEGRIA COMM CONN
**Address:** WA Spokane 101 W 8th Ave
**Work Location:** Sacred Heart Medical Center-Spokane
**Workplace Type:** Remote
**Pay Range:** $See Posting - $See Posting
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Required Skill Profession

Other General