Senior Lead, Change Execution and Program Management

Job description

**About Lumen**
Lumen connects the world.

We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly.

Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency.

People power progress.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact.

Join us as we digitally connect the world and shape the future.
**The Role**
The Senior Lead, Change Execution & Program Management is a strategic and execution-focused leader responsible for driving change initiatives across product, engineering, and operations teams.

This role sits at the intersection of business transformation and technical delivery, ensuring that change efforts whether process, tooling, or organizational are effectively designed, communicated, and adopted.

The ideal candidate brings a strong understanding of technical product management and portfolio operations, enabling them to partner seamlessly with engineering and product leaders to translate strategic goals into scalable, measurable execution plans.
**Location**
This is a remote opportunity open to candidates located anywhere in the U.S.
**The Main Responsibilities**
+ Architect and lead change management strategies for cross-functional initiatives impacting technical and operational teams.
+ Partner with product managers, engineering leads, and operations stakeholders to assess change readiness and adoption risks.
+ Develop and execute stakeholder engagement plans, feedback loops, and success metrics.
+ Design enablement programs that support the rollout of new tools, platforms, and processes across technical teams.
+ Collaborate with product and engineering SMEs to build targeted training content and onboarding experiences.
+ Establish KPIs to measure enablement effectiveness and drive continuous improvement.
+ Analyze and optimize workflows across product development, release management, and operational execution.
+ Lead process reengineering efforts using data-driven insights and industry best practices.
+ Implement governance models and frameworks that support scalable execution and performance tracking.
+ Develop technical and business-facing communications that support change initiatives, ensuring clarity and alignment.
+ Translate complex transformation efforts into digestible messaging for diverse audiences, including engineering, product, and executive stakeholders.
+ Manage communication cadence and channels to reinforce adoption and sustainment.
+ Support strategic planning cycles by aligning change initiatives with enterprise goals and OKRs.
+ Provide performance insights and reporting on change adoption, process maturity, and enablement outcomes.
+ Contribute to portfolio prioritization and roadmap alignment across business and technical domains.
**What We Look For in a Candidate**
+ Bachelor’s degree in Business, Engineering, Organizational Development, or related field
+ 8+ years of experience in change management, enablement, or process improvement roles within technical environments.
+ Familiarity with Product Lifecycle Management
+ Experience working directly with product managers, engineering teams, and technical operations.
+ Background in portfolio operations or strategic planning functions is highly desirable.

Deep expertise with investment and product tools (e.g., Jira, Clarity, Aha)
+ Ability to navigate technical environments and translate business strategy into executable plans.
+ Skilled in stakeholder management across technical and non-technical audiences.
+ Proficient in data analysis, performance reporting, and process mapping tools.
+ Excellent communication skills with the ability to tailor messaging to technical and executive stakeholders.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data.

Minimums and maximums may vary based on location.

Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI
$142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (https://jobs.lumen.com/global/en/benefits-statement)
Bonus Structure
#LI-KG1
#LI-Remote
Requisition #: 340363
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements.

For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/i/global/en/faqs) .

Job-related concerns identified during the background screening may disqualify you from the new position or your current role.

Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).

We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification.

It is not intended to include a comprehensive inventory of all duties and responsibilities for this job.

Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation.

You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process.

All legitimate job openings will be posted on our official website or communicated through official company email addresses.

If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
**Application Deadline**
10/30/2025

Required Skill Profession

Other General