Senior Manager, MSS Cryo Value Stream Operations

Job description

**Working with Us**
Challenging.

Meaningful.

Life-changing.

Those aren't words that are usually associated with a job.

But working at Bristol Myers Squibb is anything but usual.

Here, uniquely interesting work happens every day, in every department.

From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it.

You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams.

Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment.

We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.

Read more: careers.bms.com/working-with-us .

At Bristol Myers Squibb we are reimagining the future of cell therapy.

With our bold ambition, backed by a best-in-the-industry team and long-term commitment, we are leading the way to unlock the full promise of cell therapy as we strive to put more patients on the path to a cure.

If you are ready to challenge yourself, accelerate your career, and give new hope to patients, there's no better place than here at BMS with our Cell Therapy team.

The Sr. Manager, Value Stream Cryo Operation leads a team of Managers, Team Leads and Associates responsible for all processes associated with Value Stream Cryo Operation ( Frozen process Material R etrieval, Movement , Storage in Cryotanks and CRF usage ) within CAR T clinical and commercial operations in a cGMP multi-cleanroom suite.

This position plays a critical role in the CAR T production processes ensuring appropriate controls , complete traceability, and efficient operations.

The Sr Man a ger leads executes tasks for retrieval, movement , storage , inventory management within cryo tanks to support several production areas and multiple shifts ( future 1 2 hr/ 7 d Operation) .

In addition, the Value Stream Cryo Operation will also utilize , maintain and manage the CRF units for the process .

**Shift Available:**

+ Monday - Friday, Onsite Afternoon Shift, 3 p.m. - 11 p.m.

**Responsibilities:**

+ A ccountable to ensure completion of production tasks for Cell Therapy products to support product Value Stream outputs according to Current Good Manufacturing Practices (cGMP's) following the current, approved Standard Operating Procedures (SOPs) and Work Instructions (WIs) by all team members across 4 QUAD shifts to support 24 hr / 7 day operation.
+ Take personal responsibility to work safely and drive accountability and process for team members to do the same.

Perform regular safety Gemba walks, identify the hazards associated with team's work and demonstrate safe behavior when operat ing and maintain ing equipment to prevent injuries or incidents.
+ A ccountable for the Production Records /Process Documentation produced by the team .

Execute/p erform batch record reviews (BRR) or Electronic Batch Record review by exception and ensure that all documentation produced by the team follows the ALCOA+ principles.
+ P erform Cell Therapy production steps to maintain hands - on expert knowledge of each Unit Operation, role model good execution and behaviors for team members and if necessary, able to backfill execution resource s to meet the production schedule .
+ R esponsible to provide the Production Scheduling team with information (daily, weekly monthly) on the availability of production resources and task execution/progression .
+ Actively define team priorities and adjust as necessary to align with site and or functional priorities, establish the team goals and monitor, measure and assess the performance/completion of the team production activities and goals.

Reports out performance metrics and goal progress daily, weekly, monthly in functional and site Tier meetings and the site metric control plans.
+ Drive completion, adherence to training requirements and assess appropriate level of training for team members , completes their training plan on time and ensures proficien cy and qualif ication to perform the production tasks .

Monitors team training due dates and maintains the trained status of all team members by ensuring appropriate time is allocated to training activities.
+ Support build ing of a high performing team of Managers, Operators and Supervisors to help recruit exceptional people, conducts interviews / reviews candidate suitability, and provides meaningful feedback to current and future employees/leadership , Talent Acquisition and HR partners .

Build a culture of ethics and decision making.
+ R esponsible to creat e /manag e Workday profiles for all new hired staff and administering the performance review process, differentiating performance, giving recognition when deserved and continuous feedback to improve performance and ensure behavior not aligned with the BMS values.
+ Conduct regular 1:1 meetings/skip levels with team members to mentor, develop/motivate individuals, and enable team members with their professional development .
+ Lead troubleshooting activities for the team and provide ownership of Deviations occurring in area, capture the relevant background and potential causal factor information in a timely fashion.

Author clear, concise and factually complete description of events that led to the deviation and enter the deviation record information in the system.

Report out deviation progress, helps maintain proper deviation metrics, identify repeat causes of deviations and closes out all deviations on time.
+ Build trust and productive relationships with peers and stakeholders while driving collaboration across the company and external partners
+ Define strategic projects, change controls and CAPAs as required to restore area performance and ensure optimal compliance levels.

Identify strategic and operational issues both internally and externally, develop proposals, outline solutions, and provide time commitments and resources to resolve .

Act as a change agent in a fast-paced environment to promote flexibility, creativity, and accountability.
+ Effectively control expenses within their influence (OT, Supplies, T&E).
+ Lead by example , role model leadership behaviors and drives their team to adhere to the BMS values of Inclusion, Accountability, Innovation, Urgency and Passion .

**Knowledge & Skills:**

+ Advanced knowledge of cGMP/GDP/Pharmaceutical regulations and applications.
+ Advanced knowledge of cryopreservation, material handling and logistics including best industry practices, application of principles, concepts, practices, standards, validation, and qualification.
+ Strong knowledge and application of OSHA, DEA, USP and other applicable WH regulations.
+ Proficiency in ERP systems / WMS Applications, MES and analytics tools.
+ Proficiency in system and application use for business operations.
+ Proficiency in MS Office applications.
+ Proficiency in analytical, problem-solving, critical thinking skills and strong situational decision making.
+ Proficient organizational and time management skills.
+ Strong written and verbal communication skills.
+ Intermediate presentation development and delivery skills.
+ Ability to adapt to changing business conditions while maintaining appropriate level of controls and compliance with regulatory requirements.
+ Ability to travel 10% of time.

**Basic Requirements:**

+ Bachelor's degree in supply chain, engineering, life sciences, information systems, business management or related fields.

An equivalent combination of education, experience and training may substitute.
+ 5 + years relevant work experience required in a regulated pharmaceutical manufacturing environment.
+ 5+ years' experience in manufacturing areas.
+ 3+ years direct supervisor / personal management experience.
+ Understanding of cell culture, cryopreservation, purification, and aseptic processing or lab technique .

**Working Conditions:**

+ Intermittent walking and sitting to perform job functions; however, ability to sit or stand for extended periods of time may be necessary.
+ Physical dexterity to effectively use computers and documentation.
+ V ision and hearing capability to work in job environment.
+ Lift maximum of 25 pounds.
+ A bility to work around laboratories and controlled, enclosed, restricted areas.
+ Wear required cleanroom garments and personal protective equipment in designated areas including cryo aprons, cryo gloves and face shields.
+ Makeup, gum, nail polish, or other potential microbial sources are prohibited in restricted area s.
+ Exposure to r eagents, chemicals, exposure to sanitization agents are expecte d , and potential exposure to human blood components.
+ A reas may prohibit food, any outside materials , cell phones, and tablets.

BMSCART, #LI-Onsite

GPS_2025

If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway.

You could be one step away from work that will transform your life and career.

**Compensation Overview:**

Summit West - NJ - US: $119,102 - $144,324

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis.

Additional incentive cash and stock opportunities (based on eligibility) may be available.

The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience.

Final, individual compensation will be decided based on demonstrated experience.

Eligibility for specific benefits listed on our careers site may vary based on the job and location.

For more on benefits, please visit https://careers.bms.com/life-at-bms/.

Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care.

Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP).

Financial well-being resources and a 401(K).

Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support.

Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility.

Parental, caregiver, bereavement, and military leave.

Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources.

Other perks like tuition reimbursement and a recognition program.

**Uniquely Interesting Work, Life-changing Careers**
With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary.

Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

**On-site Protocol**

BMS has an occupancy structure that determines where an employee is required to conduct their work.

This structure includes site-essential, site-by-design, field-based and remote-by-design jobs.

The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility.

Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility.

For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture.

For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles.

Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer.

If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com .

Visit careers.bms.com/ (https://careers.bms.com/eeo-accessibility) eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities.

As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
**Company:** Bristol-Myers Squibb
**Req Number:** R1596137
**Updated:** 2025-10-23 05:58:28.025 UTC
**Location:** Summit West-NJ
Bristol Myers Squibb is an equal opportunity employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, pregnancy, citizenship, marital status, gender expression, genetic information, political affiliation, or any other characteristic protected by law.

Required Skill Profession

Other General