Senior Manager, Technical Program Management Operations Analytics (WMC)

Job description

**Position Summary...**
Walmart Connect is seeking a highly skilled Senior Analytics Program Manager to lead complex analytics and business insights initiatives across our digital advertising operations.

This individual contributor role will drive the execution of high-impact projects by partnering closely with cross-functional teams including Sales, Operations, Product, and Data Engineering.

This individual will be an expert at translating business needs into technical solutions, managing program roadmaps, and delivering actionable insights to audiences including Leadership that optimize operational efficiency.
This is an opportunity for a senior APM with strong communication and story-telling skills, a data-driven mindset, and a passion for solving operational challenges in a fast-paced environment.

**What you'll do...**

+ Lead the end-to-end delivery of operations analytics programs including requirements gathering, metric and KPI definition, and dashboard development
+ Manage stakeholder communication and expectations across Operations and Client Services and cross-functional (XFN) partner teams ensuring clarity around program objectives, priorities, progress, and outcomes
+ Identify process inefficiencies and data gaps across operational workflows, and recommend solutions to enhance data accuracy, consistency, and availability
+ Define and manage project roadmaps, timelines, and deliverables while adapting to evolving business strategies and supporting continuous learning and iteration
+ Provide actionable, data-driven insights through effective and compelling storytelling to highlight tradeoffs and trends, and deliver reports that inform and align senior leadership
+ Collaborate with cross-functional (XFN) insights teams to align reporting structures, drive unified analytics frameworks, and contribute to Weekly Business Reviews
+ Take responsibility for tracking and surfacing operational OKRs and other performance metrics, ensuring visibility across leadership and contributing to strategic decision-making
+ Build and maintain productive, trust-based relationships across the organization at all levels—from individual contributors to senior leadership—to ensure alignment and momentum
+ Support continuous improvement initiatives by evaluating what-if scenarios, conducting dry runs, and iterating on processes to optimize operational performance
+ Manage program timelines and priorities independently, delivering results under tight deadlines in a fast-paced, ambiguous environment

**What you’ll bring...**

+ A bachelor’s degree in Business Analytics, Statistics, Computer Science, or a related field; an MBA or Master’s degree is a plus
+ More than 5 years of experience in Business Intelligence or a closely related field
+ At least 2 years of hands-on experience in the online advertising industry, with a strong grasp of advertising operations and key performance indicators
+ Expertise in working with large datasets to uncover actionable insights that drive business value
+ A proven track record of independently managing complex technical programs and consistently delivering results in fast-paced and ambiguous environments
+ Proficiency with business intelligence tools and dashboard platforms, including PowerBI and Tableau
+ Outstanding communication skills, with the ability to translate technical concepts into clear, business-friendly messaging and drive stakeholder alignment
+ Strong organizational and problem-solving abilities, with the capacity to multitask and respond to urgent business needs

**Preferred Experience**

+ Experience in a leadership or mentoring capacity, even as an individual contributor, fostering a culture of high performance and continuous improvement
+ Familiarity with online advertising operations and terminology, including campaign optimization, pricing strategies, and inventory forecasting

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.

The amount you receive depends on your job classification and length of employment.

It will meet or exceed the requirements of paid sick leave laws, where applicable.
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For information about PTO, see https://one.walmart.com/notices .

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.

Tuition, books, and fees are completely paid for by Walmart.
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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to a specific plan or program terms.
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For information about benefits and eligibility, see One.Walmart (https://bit.ly/3iOOb1J) .

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Hoboken, New Jersey US-10279:The annual salary range for this position is $132,000.00-$264,000.00
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San Bruno, California US-08848:The annual salary range for this position is $143,000.00-$286,000.00
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Additional compensation includes annual or quarterly performance bonuses.
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Additional compensation for certain positions may also include:
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- Stock
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**Minimum Qualifications...**

_Outlined below are the required minimum qualifications for this position.

If none are listed, there are no minimum qualifications._

• Option 1: Bachelor’s degree in computer science, information technology, engineering, or related area and 6 years’ experience in engineering, engineering program management, technical program management, product management, or related area.
• Option 2: 8 years’ experience in engineering, engineering program management, technical program management, product management, or related area.

**Preferred Qualifications...**

_Outlined below are the optional preferred qualifications for this position.

If none are listed, there are no preferred qualifications._

Certification in Project Management., Master’s degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 4 years’ experience in product design., Supervisory, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.

The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

**Primary Location...**

850 Cherry Avenue, San Bruno, CA 94066-3031, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job.

This policy applies to all employees and aims to create a safe and productive work environment.
Walmart, Inc.

is an Equal Opportunity Employer- By Choice.

We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them.

That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Required Skill Profession

Other General