Senior Manager, Trade Screening Operations

Job description

The Senior Manager, Trade Screening Operations supports the execution and optimization of Microsoft’s global sanctions and restricted-party screening program, ensuring compliance with international trade regulations and internal policy requirements.

The role provides operational and technical support across Microsoft’s internal screening tools, assisting with system configuration, data quality validation, and process governance.

This position partners with Business Engagement, Legal, Engineering, and Audit teams to enhance the effectiveness of list management, alert adjudication, and system tuning, using data analytics and automation to improve match accuracy, reduce false positives, and strengthen control performance.

The Senior Manager contributes to rule-set calibration, model performance reviews, and integration testing across multiple screening platforms, ensuring alignment with OFAC, BIS, EU, and UN regulatory frameworks.

Additionally, the role supports the development of monitoring dashboards, KPI reporting, and operational analytics, helping maintain system integrity, audit readiness, and continuous improvement of the global trade screening infrastructure.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more.

As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.

Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**

The responsibilities of a Trade Operations Senior Manager:

+ Support oversight and management of Trade tools, systems, and processes.
+ Support internal audit inquiries for trade sanctions and screening operations, including providing responses to general audit requests, issue resolution, and Manager Action Plans (MAPs).
+ Collaborate with Engineering teams to enhance trade screening system logic, algorithms, and matching thresholds.
+ Partner with Engineering, Operations, and Analytics teams to implement process improvements, system tuning, and AI/ML-enabled screening enhancements.
+ Define and implement key performance indicators (KPIs) and service-level agreements (SLAs) for trade screening operations.
+ Help define and maintain system requirements for list integrations, entity enrichment, and matching logic improvements to ensure global scalability.
+ Lead initiatives that reduce operational overhead while improving compliance precision and partner experience.
+ Lead periodic health checks and risk assessments to ensure effective control design, data accuracy, and procedural compliance.
+ Partner closely with and support the Microsoft trade business engagement and trade screening teams on any risks, gaps or opportunities identified through their processes.
+ Manage, analyze, and coordinate the trade sanctions and screening risks through the trade risk repository ,consult with key stakeholders (e.g., Legal, business/cohort partners, engineering) and monitor the associated remediation action plans to closure.
+ Identify and escalate issues which may not be addressed by current policies or standards, and support the development and implementation of possible solutions, especially emerging regimes, and programs.

Compliance

+ You will be working closely with other Global Trade partners, Internal Audit, Engineering and business unit customers and partners to provide subject-matter expertise and support related to OFAC and other country sanctions programs, as well as U.S. export control laws and regulations.
+ Perform compliance reviews and investigations, identifying sanctions/OFAC-related risks or concerns and proposing remediation solutions.
+ Maintain awareness of regulatory changes related to trade sanctions, ensuring proper communication and timely implementation of new procedures and/or enhanced due diligence programs in compliance with any change in laws and regulations.
+ Support the business engagement team with their sanctions/OFAC/export control reviews, including transactional lookbacks, process improvements, system tuning, and segregation.
+ Draft memos for internal clients and stakeholders detailing risk and mitigation measures.
+ Provide guidance and ensure compliance with sanctions’ laws, including end-user and end-use regulatory requirements.
+ Regulatory reporting, management reporting, operational metrics, visibility, communication, and sharing achievements.

Stakeholder Engagement

+ Provides consultation, communications, direction, roadmap objectives, and awareness to senior stakeholders in various business functions to ensure Trade compliance covering Sanctions & Embargoes, Export controls and Customs.
+ Partners with global business stakeholders to ensure compliance with export and import control laws and regulations in Microsoft's numerous jurisdictions.

Facilitates an environment of inclusion that leverages diverse perspectives and talent, to better represent and understand global customers.
+ Conduct Executive Briefings

Audit

+ Plans for review of trade controls, compliance reviews, and audits supporting Microsoft's government-controlled programs.

Identifies areas for improvement, provides feedback to staff and auditors, and executes corrective action plans.

Reporting

+ Helps the team provide appropriate data-collection efforts for regulatory obligations.
+ Manages trade related risk analysis, setting metrics and KPIs, and defining the requirements for trade solutions.
+ Contributes to the research development and implementation of reporting and insights across the enterprise.
+ Establishes standardized reporting frameworks and dashboards to enhance visibility across trade screening operations.
+ Partners with analytics and engineering teams to ensure data integrity, accuracy, and availability for internal and external (e.g., government) reporting requirements.
+ Deliver concise, actionable reporting to Trade leadership, highlighting trends, compliance risks, and system efficiency insights.

Process Improvement

+ Drive efficiencies for trade processes by monitoring feedback (e.g., from internal controllership), determine needed updates, institute policy changes by overseeing updates for Procedures, and provide executive communication updates.

Challenge the norms; test and verify.

Drive innovation across the organization to support process improvement.

Leadership Capabilities

+ Demonstrates a strategic mindset — balancing operational efficiency with regulatory rigor.
+ Drives continuous improvement and innovation in compliance operations.
+ Communicates with clarity and influence across technical, legal, and business audiences.
+ Embodies Microsoft’s values of integrity, accountability, and global impact.

**Qualifications**

Required Qualifications

+ Bachelor's Degree in Business Administration, Law, or related field AND 4+ years corporate, trade, or supply chain experience in an export compliance function
+ OR Master's Degree in Business Administration, Law, or related field AND 3+ years corporate, trade, or supply chain experience
+ OR equivalent experience
+ 5+ years’ experience managing trade screening systems (SAP BIS, Oracle GTS, Dow Jones, Descartes, or equivalent and all associated processes.

Preferred Qualifications

+ Bachelor's Degree in Business Administration, Law, or related field AND 8+ years corporate, trade, or supply chain experience
+ OR Master's Degree in Business Administration, Law, or related field AND 6+ years corporate, trade, or supply chain experience
+ OR equivalent experience
+ Certification with ECTI (similar export certification program) or equivalent or in-country professional trade certifications or licenses
+ Strong knowledge of OFAC, BIS, EU, UK, and UN sanctions regulations and related compliance frameworks.
+ Hands-on experience with trade screening systems (SAP BIS, Oracle GTS, Dow Jones, Descartes, or equivalent).
+ Experience with system and process design
+ Working understanding of risk management and internal control frameworks and a solid understanding of the concepts of control design and operational efficiency
+ Ability to work effectively across functional teams and stakeholders to drive for results and solve problems
+ Ability to effectively manage multiple projects, have excellent attention to detail, and work effectively under deadlines
+ Ability to adapt and change with the needs of the organization and business

Import Export Trade IC4 - The typical base pay range for this role across the U.S. is USD $96,500 - $188,400 per year.

There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $123,500 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until October 31st, 2025.

Microsoft is an equal opportunity employer.

Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

Required Skill Profession

Other General