Urgent! Senior Marketing Operations Specialist Job Opening In Austin – Now Hiring Zendesk
As a Senior Marketing Operations Specialist at Zendesk, you will be a pivotal driver in optimizing and scaling our lead management engine with a deep focus on Marketo platform administration and advanced marketing automation.
You will act as the primary strategic partner across Marketing Analytics, Sales Development, and Campaign Operations teams to accelerate growth through innovative Marketo-driven solutions.
Key Responsibilities:
Design and Implement Advanced Marketing Automation: Develop and maintain sophisticated Marketo workflows, smart campaigns, and triggers to enhance lead flow efficiency and accelerate pipeline velocity.
Lead Scoring and Lead Routing Optimization: Partner with Marketing Analytics to operationalize and continuously refine lead scoring models within Marketo to maximize lead quality and routing efficiency, leveraging data-driven insights.
Data Hygiene and Integration Oversight: Ensure best practices for data hygiene, field mappings, and lead lifecycle management between Marketo, Salesforce, and LeanData.
Work with IT and Salesforce admins to implement new fields, workflows, and integrations that enhance automation capabilities.
Training and Enablement: Develop and deliver training sessions and documentation to marketing and sales teams on Marketo best practices and automation capabilities to foster a culture of continuous improvement.
GDPR Compliance and Data Privacy Automation: Develop and maintain Marketo workflows and automation that support GDPR compliance, including managing consent capture, preference tracking, data subject requests, and ensuring data accuracy.
Collaborate with legal, IT, and data governance teams to embed privacy-by-design principles into marketing operations and lead management processes.
Strategic Partner for Cross-Functional Teams: Collaborate closely with Marketing Analytics, Sales Development, and Campaign Operations to align Marketo strategies with broader marketing goals and business objectives, ensuring smooth execution of growth initiatives.
Required Skills & Experience:
Extensive hands-on experience as a Marketo Administrator or Senior Marketo Specialist managing complex global instances with integrations to Salesforce and LeanData.
Proven expertise designing, building, and optimizing lead flow automation in Marketo, including lead scoring and routing.
Strong understanding of Salesforce CRM workflows and data architecture as it relates to marketing automation.
Demonstrated ability to independently manage cross-functional projects and stakeholder engagement on a global scale.
Analytical mindset with experience in performance measurement, data analysis, and translating insights into actionable marketing operations improvements.
Excellent communication and collaboration skills with a passion for process innovation and operational excellence.
Ability to thrive in a fast-paced, dynamic, and global marketing environment.
Where We Work
Zendesk is not your average tech company.
We have all the stuff you’d expect - competitive pay, benefits, appealing offices, snacks, and more.
We also have a culture deeply dedicated to enabling conversations and providing appreciative support.
We help our staff keep work-life balance, from flexible hours to remote work, to the most dynamic parental leave plans on the market.
Our Social Impact team is actively engaged in our community and enables us to invest thousands of hours with local community groups each year.
We invest in diversity and inclusion so that our team reflects the diversity of the world around us.
We have a whole crew dedicated to ensuring our workplace experience is top notch and welcoming for all.
Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week.
This role must attend our local office for part of the week.
The specific in-office schedule is to be determined by the hiring manager.
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Unlock Your Senior Marketing Potential: Insight & Career Growth Guide
Real-time Senior Marketing Jobs Trends in Austin, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Senior Marketing in Austin, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 204882 jobs in United States and 2960 jobs in Austin. This comprehensive analysis highlights market share and opportunities for professionals in Senior Marketing roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Zendesk is currently hiring and seeking a Senior Marketing Operations Specialist to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Zendesk adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Senior Marketing Operations Specialist Jobs United States varies, but the pay scale is rated "Standard" in Austin. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Senior Marketing Operations Specialist typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Senior Marketing Operations Specialist interview at Zendesk, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Zendesk's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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