Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Senior ServiceNow Developer, ITOM, CMDB.
United States Jobs Expertini

Urgent! Senior ServiceNow Developer, ITOM, CMDB Job Opening In Thibodaux – Now Hiring IDEXX

Senior ServiceNow Developer, ITOM, CMDB



Job description

Join our dynamic and forward-thinking team at IDEXX as a Senior ServiceNow Developer focused on IT Operations Management (ITOM) and Configuration Management Database (CMDB).

Our team is currently working on projects to enhance our initial CMDB implementation by focusing on increasing the quality, comprehensiveness, and reliability of our CMDB.

We believe the foundation of a resilient IT ecosystem begins with a mature and trusted CMDB, enabling streamlined security operations, proactive service delivery, and opportunities for further automation.

In this role, you will be responsible for developing new and creative solutions that drive the evolution and maturity of our CMDB capabilities, ensuring the platform can meet ever-changing business needs and technology landscapes.

Your expertise will help shape advanced features and tools that empower teams to utilize the CMDB to its fullest potential.

As we continue our journey to advance CMDB maturity, you will help drive innovation, change, and operational excellence across our global organization.

If you are passionate about empowering IT operations through a world-class CMDB and thrive in a collaborative, mission-driven environment, we welcome your application and look forward to advancing together!

In this role, you will…

  • Design, develop, and implement robust ServiceNow integrations to expand and enrich our CMDB, ensuring data accuracy and reliability from multiple sources.
  • Develop and enhance discovery patterns, custom probes, and sensors to improve automated CI population and reconciliation.
  • Implement and optimize Service Mapping across all mapping approaches (top-down, traffic-based, tag-based, pattern-based) to ensure accurate visibility of business services and their dependencies.
  • Maintain and optimize CMDB health through effective identification and remediation of data quality issues, regular audits, and ongoing improvements.
  • Contribute to the governance and continual service improvement of CMDB processes and standards.
  • Support the lifecycle management of CIs, including onboarding new CI classes, retiring obsolete data, and maintaining robust relationships and dependency mapping.
  • Collaborate with cross-functional teams to capture requirements, define use cases, and translate business needs into technical CMDB solutions.
  • Act as an escalation point for troubleshooting efforts, root cause analysis, and incident resolution related to CMDB integrations and data anomalies.
  • Document solutions, create knowledge articles, and share best practices throughout the ServiceNow developer and user community within IDEXX.
  • What You Will Need to Succeed…

  • 5-7+ years of hands-on experience in ServiceNow development with a strong focus on CMDB and ITOM, including complex project delivery and platform integrations.
  • Expertise in designing and building ServiceNow integrations using MID servers, REST/SOAP APIs, Discovery, and Service Mapping.
  • Working knowledge of third-party platforms (Azure, AWS, GCP) and their integration with ServiceNow for CMDB enrichment and ITOM processes.
  • Deep understanding of CMDB data models, CI lifecycle management, and data reconciliation strategies.
  • Strong scripting skills (JavaScript, Glide, Flow Designer) to support custom development and automation.
  • Track record of advancing CMDB maturity and health metrics, driving tangible improvements in IT operations.
  • Experience collaborating with stakeholders across IT, Security, and Service Management teams.
  • Relevant ServiceNow certifications (e.g., Certified Implementation Specialist – CMDB, Discovery, or ITOM) are highly preferred.
  • Excellent analytical, troubleshooting, and communication skills.
  • Location: this role is 100% remote with the preference of Eastern or Central time zones.

    What you can expect from us:

  • Base annual salary target: $105000- $120000 (yes, we do have flexibility if needed)
  • Opportunity for annual cash bonus
  • Health / Dental / Vision Benefits Day-One
  • 5% matching 401k
  • Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more!
  • Why IDEXX?

    We’re proud of the work we do, because our work matters.

    An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases.

    We have customers in over 175 countries and a global workforce of over 10,000 talented people.

    So, what does that mean for you?

    We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.

    At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

    Let’s pursue what matters together.

    IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

    IDEXX is an equal opportunity employer.

    Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

    #LI-REMOTE


    Required Skill Profession

    Computer Occupations



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your Senior ServiceNow Potential: Insight & Career Growth Guide


    • Real-time Senior ServiceNow Jobs Trends in Thibodaux, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Senior ServiceNow in Thibodaux, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 187349 jobs in United States and 2 jobs in Thibodaux. This comprehensive analysis highlights market share and opportunities for professionals in Senior ServiceNow roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Senior ServiceNow Developer, ITOM, CMDB Job?

      Great news! is currently hiring and seeking a Senior ServiceNow Developer, ITOM, CMDB to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at IDEXX adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Senior ServiceNow Developer, ITOM, CMDB Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Thibodaux. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Senior ServiceNow Developer, ITOM, CMDB?

      Key qualifications for Senior ServiceNow Developer, ITOM, CMDB typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for Senior ServiceNow Developer, ITOM, CMDB?

      To improve your chances of getting hired for Senior ServiceNow Developer, ITOM, CMDB, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for Senior ServiceNow Developer, ITOM, CMDB Job Success
      IDEXX interview tips for Senior ServiceNow Developer, ITOM, CMDB

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the IDEXX's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Senior ServiceNow Developer, ITOM, CMDB interview at IDEXX, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the IDEXX's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for Senior ServiceNow Developer, ITOM, CMDB Positions

      Setting up job alerts for Senior ServiceNow Developer, ITOM, CMDB is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!