Senior ServiceNow Developer/Architect

Job description

**Senior ServiceNow Developer/Architect**

**Category:** Software Development/ Engineering

**Main location:** United States, Virginia, Tysons Corner

**Position ID:** J1025-0306

**Employment Type:** Full Time

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**Position Description:**

CGI Federal has an immediate need for a ServiceNow Developer with 8+ years of IT Experience with 3-5+ years of ServiceNow development experience.

This role requires a strong foundation in ServiceNow configuration and web development experience.

You will be required to design, architect and optimize ServiceNow applications as well as lead business development activities related to ServiceNow by working in close interaction with the Leads, Business Analysts and other members of the solution team.

This is an exciting opportunity to work in a fast-paced team environment supporting multiple user groups and customers.

We take an innovative approach to supporting our clients, working side-by-side in an agile environment using emerging technologies.

**This position is located in our client's office in Tysons Corner, VA**

**Your future duties and responsibilities:**

• Overall design of application and mapping client business requirements from the project team to systems/technical requirements.
• Work with clients to assess current state processes and tools
• Identify ServiceNow platform solution options
• Define ServiceNow solution requirements
• Determine and define integration requirements
• Develop overall architecture and implementation plans.
• Support business development and proposal efforts with ServiceNow related inputs
• Scope and deliver Proof of Concept / Proof of Value engagements with prospects
• Support practice build efforts to include development of practice intellectual property (IP)
• Recognize and develop opportunities to leverage ServiceNow as a platform.
• Provide expert level support and technical mentoring to implementation team
• Maintain deep, comprehensive knowledge of ServiceNow’s capabilities and constraints
• Act as the ServiceNow subject matter expert at Executive briefings/marketing
• Develop and present business case material for senior prospect and customer stakeholders.
• Create and deliver tailored presentations and product demonstrations

**Required qualifications to be successful in this role:**

• Bachelor's degree and 8+ years of experience in the IT industry
• 3 - 5 experience with ServiceNow (**Customer Service Management**)
• ServiceNow Certified System Administrator and/or Certified Application Developer certifications
• At least one ServiceNow implementation from inception to delivery
• Prior experience with ITSM tools
• Experience working with Agile teams
• Experience with JavaScript
• Must be able to obtain a Public Trust

Desired qualifications/non-essential skills required:
• 3 - 5 experience with ServiceNow (ITSM, ITOM, Discovery, HR or other modules)
• Extensive knowledge of JavaScript, and familiarity with UI, SQL, HTML and CSS.
• Knowledge of XML and structural programming concepts.
• Prior experience with ITSM tools such as Remedy preferred
• Advanced problem-solving ability.
• ServiceNow ServicePortal Micro-Certification
• Knowledge of Responsive Design
• Understanding of UX best practices
• Experience with process flow documentation creation

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role.

The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications.

To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role.

Compensation decisions are dependent on the facts and circumstances of each case.

A reasonable estimate of the current range for this role in the U.S. is $88,200.00 - $195,200.00.

CGI Federal's benefits are offered to eligible professionals on their first day of employment to include:
.

Competitive compensation
.

Comprehensive insurance options
.

Matching contributions through the 401(k) plan and the share purchase plan
.

Paid time off for vacation, holidays, and sick time
.

Paid parental leave
.

Learning opportunities and tuition assistance
.

Wellness and Well-being programs

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**Skills:**

+ Solutions Architecture
+ Enterprise Architecture

**What you can expect from us:**

**Together, as owners, let’s turn meaningful insights into action.**

Life at CGI is rooted in ownership, teamwork, respect and belonging.

Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life.

That’s why we call ourselves CGI Partners rather than employees.

We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value.

You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last.

You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities.

If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com .

You will need to reference the Position ID of the position in which you are interested.

Your message will be routed to the appropriate recruiter who will assist you.

**Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job.

Emails for any other reason or those that do not include a Position ID will not be returned.**

We make it easy to translate military experience and skills! Clickhere (https://cgi-veterans.jobs/) to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation.

Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held.

Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check.

CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.

Required Skill Profession

Other General