Senior Software Test Engineer Enterprise Engineering

Job description

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love.

But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally.

Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

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When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them.

Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light.

You won’t have to look to find growth opportunities—ready or not, they’ll find you.

From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business.

Join over 5,000 people across the globe who think that’s work worth doing.

**Senior Software Test Engineer - Enterprise Engineering**

**Why We Have This Role**

Qualtrics is seeking Quality Engineers to join our growing Enterprise Engineering function.

Our Enterprise Engineering team is composed of passionate professionals dedicated to building robust, scalable solutions.

These solutions power essential enterprise functions including customer support, data analysis, and our core web platform.

If you have a Bachelor’s degree, have 6+ years of engineering experience, and want to work at a fast-growing tech company, Qualtrics could be the place you’ve been dreaming about.

**How You’ll Find Success**

+ Strong level of curiosity
+ Ability to create trust in customers and teams through thorough communication
+ Takes initiative and shows scrappiness in getting things done
+ Proven ability to work well in teams - partnering with managers, cross functional teams, and teammates
+ Takes analytical mindset to approach problems and find solutions
+ Shows desire to learn new skills and grow in the role

**How You’ll Grow**

+ Our Quality Engineering organization’s mission is to build a quality culture championing a delightful customer experience while enabling teams to efficiently bring high quality software to all markets.
+ We do this by engaging early to ensure customer use cases are tested AND fully automated.

We also automate the release process to save human effort, reduce mistakes, and speed overall delivery.
+ Our environment uses primarily Selenium, Java, JavaScript, TypeScript, Node.js, Jira, TestRail, Python, Jenkins, Nomad and Docker.
+ In our collaborative culture, you find plenty of opportunities to improve the quality of our software.

**Things You’ll Do**

+ Design test plans and test cases for services and data applications
+ Find, triage, and document bugs worth fixing
+ Conduct ad-hoc and scripted manual tests
+ Convert manual test cases into automated cases in an existing framework using Python or JavaScript
+ Investigate test failures and customer reports using your technical understanding of the product and tools (such as logs) to narrow down repro issues steps and isolate the root problem
+ Ensure the product is tested at the appropriate level (unit vs integration vs end to end, API vs UI), reducing unnecessary test cases, intermittent failures, and decreasing execution time.
+ Drive quality processes like bug triage, releases decisions, and feature completion criteria

**What We’re Looking For On Your Resume**

+ Bachelor's degree in a technical field such as IT, Engineering, Math, Physics or similar with Computer Science coursework or minor.

Computer science degree accepted but not required.
+ 5+ years of coding experience with any programming language (prefer in Python/JavaScript)
+ 5+ years of experience working as part of a team
+ Familiar with front-end technologies, or REST web services and/or constructing basic database queries
+ Familiarity with software testing concepts and tools is a plus

**What You Should Know About This Team**

+ Our Enterprise Engineering team is composed of passionate professionals dedicated to building robust, scalable solutions that power essential enterprise functions including customer support, data analysis, and our core web platform.
+ Every day, we develop and maintain systems that streamline workflows, deliver actionable insights, and enhance the experience for both customers and employees across the organization.
+ We design unified platforms that empower teams across the organization to access information and tools independently, enabling greater efficiency and self-service.
+ Our engineering principles focus on scalable architecture, API-first development, robust security, seamless integration of new features, and a commitment to delivering reliable solutions that teams can depend on to support their most critical business functions.

**Our Team’s Favorite Perks and Benefits**

+ Experience Bonus Program: Unique experiences on the 1-year anniversary.
+ Wellness Reimbursement: Support for employee wellness.
+ Mental Health Benefit: 24/7 support for employees and dependents through Headspace.
+ We spend 10% of our time on individual engineering growth activities every quarter

**The Qualtrics Hybrid Work Model:** Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader.

These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation.

For the rest of the week, work where you want, owning the integration of work and life.

_Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic._

_​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:_

_Family & Medical Leave Act (https://www.dol.gov/agencies/whd/posters/fmla) ,Equal Opportunity Employment (https://www.eeoc.gov/poster) ,Employee Polygraph Protection Act (https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act)_

_Qualtrics is committed to the inclusion of all qualified individuals.

As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know._

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_For full-time positions_ , this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience.

A sign-on bonus and restricted stock units may be included in an employment offer.

Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, mental health benefits, and an experience bonus.

For a detailed look at our benefits, visit Qualtrics US Benefits (https://www.qualtrics.com/careers/us/en/us-benefits) .

Washington State Annual Pay Transparency Range

$107,500—$160,500 USD

Required Skill Profession

Other General