Urgent! Senior Technical Account Manager Job Opening In New York – Now Hiring Snowflake
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Join the Snowflake team.
Snowflake’s Account 360 team is expanding! We are looking for a Senior Technical Account Manager to join our team.
This role combines technical and commercial responsibilities.
On the technical side, you will become the post-sales technical lead for your assigned customer’s workloads running on Snowflake.
You will also engage support and other cross-functional team members to expedite the resolution of customer issues, be proactive in educating customers post-production, and provide them with technical guidance.
On the commercial side, you will work closely with the account team to drive growth for your assigned customer’s use cases by engaging with stakeholders and developing actionable plans.
This will require you to leverage your technical skills and expertise to engage and communicate effectively at all levels within an organization.
You possess a positive attitude and outlook and enjoy working with a high-performing, fast-paced team.
You are results-oriented, leveraging data, metrics, and open feedback to make operational, tactical, and strategic decisions.
AS A SENIOR TECHNICAL ACCOUNT MANAGER, YOU WILL:
Collaborate regularly with Sales Engineers and Solution Architects to identify strategies that enable customers to achieve their business goals and recommend these proactively to customers
Develop a deep understanding of your assigned customer's environment, use cases, and challenges and provide expert technical advice post-production
Develop, manage, and implement a strategy for efficient workload consumption
Work with Snowflake Product and Engineering teams to access new product features, private previews, and platform upgrade requirements
Act as the technical advisor for production workloads, often advising on multiple use cases within large, complex organizations
Monitor incoming cases for assigned customers and interpret issues and potential business impact to provide contextual technical guidance to the support engineers to expedite issue resolution
Utilize resources from Performance Engineering, Professional Services, Incident Management, and Support Engineering, while also engaging other specialized technical experts for tasks beyond your expertise
Willingness to travel regionally to customer locations, deliver on-site solutions, and build strong customer relationships
OUR IDEAL SENIOR TECHNICAL ACCOUNT MANAGER WILL HAVE:
, Information Systems, Engineering, or equivalent practical experience
Hands-on experience with Python, SQL, or Scala
8+ years of experience managing enterprise customer relationships as a Technical Lead or Technical Account Manager or equivalent role
5+ years of experience working with AWS, Azure, GCP, and/or a private cloud environment
Experience in customer-facing roles such as solutions engineering, technical architecture, or data architecture consulting
Expertise in one of the following industries: Retail/CG, Financial Services, Healthcare, Media & Advertising
Hands-on experience in database management, data engineering, and data science
Experience working within the partner ecosystem as it pertains to Snowflake solutions
Skilled in resolving complex escalations with senior customer executives
Excellent verbal, written, communication, and receptive listening skills
High levels of emotional intelligence (EQ), empathy, proactivity, and the ability to advocate for both customers and internal teams
Successful experience working, collaborating, and establishing relationships with leadership, colleagues, and clients
Excellent team player able to work with virtual and global cross-functional teams
NICE TO HAVE:
Firsthand Snowflake product experience is preferred.
Snowflake, AWS, GCP, or Azure Cloud Certification(s) preferred
Snowflake SnowPro Advanced Certification is preferred
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth.
We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
Advertising, Marketing, Promotions, Public Relations, And Sales Managers
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Unlock Your Senior Technical Potential: Insight & Career Growth Guide
Real-time Senior Technical Jobs Trends in New York, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Senior Technical in New York, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 339525 jobs in United States and 13062 jobs in New York. This comprehensive analysis highlights market share and opportunities for professionals in Senior Technical roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Snowflake is currently hiring and seeking a Senior Technical Account Manager to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Snowflake adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Senior Technical Account Manager Jobs United States varies, but the pay scale is rated "Standard" in New York. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Senior Technical Account Manager typically include Advertising, Marketing, Promotions, Public Relations, And Sales Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Senior Technical Account Manager interview at Snowflake, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Snowflake's products or services and be prepared to discuss how you can contribute to their success.
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