Senior Technical Program Manager

Job description

Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity.

Microsoft Security aspires to make the world a safer place for all.

We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions.

The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate.

Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day.

In doing so, we create life-changing innovations that impact billions of lives around the world.

We are looking for a **Senior Technical Program Manager (TPM)** capable of managing the growing demand to stop and prevent cyber attacks.

The ideal candidate should be skilled in project management, and able to handle multiple high-visibility, high-pressure engagements and cases simultaneously, as well as many of the day-to-day operations of the team.

TPMs are also responsible for organizing and ensuring that the goals of the team are met to respond in the midst of a security crisis.

In order to be successful, you must be comfortable executing complex tasks and objectives and working across teams to produce results in ambiguous situations.

 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more.

As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.

Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

**Responsibilities**

+ Program management of multiple simultaneous engagements, delivering status reports to managers, coordinating customer and team resources needed to respond
+ Support of customer and internal needs (both pre- and post-onsite deployment), clearly communicating objectives and guidance to stakeholders
+ Provide comprehensive project summaries for process improvement, post incident reporting, and ensuring that feedback and data collected for each escalation or incident
+ Produce repeatable processes and instruct teams on these processes
+ Support logistics, triage, and prioritization of feature requests for the development group
+ Accountable for the quality of own work; to be delivered within agreed procedures and timeframes and focused on internal and/or external customer needs 
+ Maintain a high-level understanding of the security tools and processes used by Microsoft in order to thoroughly answer customer concerns
+ Additional operational assistance with the needs of a growing business, including new offering development, internal rhythm of business communications, and field training.
+ Work independently and effectively, and manage through ambiguity

**Qualifications**

**Required/Minimum Qualifications:**

+ Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
+ OR equivalent experience.
+ 2+ years experience managing cross-functional and/or cross-team projects.
+ 2+ years of experience with cybersecurity and/or security operations.

**Other Requirements:**

**Citizenship & Citizenship Verification:**  This position requires verification of U.S. citizenship due to citizenship-based legal restrictions.

Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law.

To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance

**Microsoft Cloud Background Check:** This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

**Preferred Qualifications:**

+ Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development
+ OR equivalent experience.
+ 3+ years experience managing cross-functional and/or cross-team projects.
+ 2+ years of experience with network, identity, or identity technologies, and digital forensics and threat hunting, and threat intelligence and/or managed security services
+ Strong technical program management and organizational skills including an ability to manage multiple ongoing engagements
+ Ability to work across multiple organizations, to identify and execute solutions 
+ Ability to obtain and maintain a United States Security Clearance.

**Technical Program Management IC4** - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year.

There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $158,400 - $258,000 per year.

**Technical Program Management IC5** - The typical base pay range for this role across the U.S. is USD $139,900 - $274,800 per year.

There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications and processes offers for these roles on an ongoing basis.

**#GHOST #MSFTSecurity**

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Microsoft is an equal opportunity employer.

Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

Required Skill Profession

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